Blogs

As an online instructor who understands the rigors of course design and management, I often wonder if it would be easier to livestream a class through video conferencing, rather than prepare an asynchronous course module by module. In a Hamlet-esque way, I ask: “whether ‘tis nobler in the mind to suffer the outrage of course design, or to storm through a sea of troubles by streaming?” In this post, I talk about the perils and advantages of video conferencing a class each week.  First, the challenges and in conclusion, the draw. One, I’m terrible at multi-tasking and with video conferencing, the instructor has to teach the course content and manage the live stream. On my debut day of teaching a live-streamed course for 25 seminarians, several could not log in . Some had audio, but no video. Others had video, but no audio. I spent the first 30 minutes of class trying to get everyone functional. I called IT for help. It was rough. My recommendation is to meet with students a week before class starts to work out technical problems. Help students log in correctly and explain the essentials of video conferencing, such as how to mute the microphone or share their video screen. Make it fun! Prepare ice-breaker questions, ask students to take turns muting and unmuting their microphones, hear everyone’s stories, and share family photos from your desktop. Getting the kinks out of video conferencing in a pre-class session is far less stressful than managing tech hiccups on the first day. Two, how do you manage discussion among 25 people or more in a live-stream setting? If your video conferencing platform does not have a ‘breakout’ feature, then establishing an etiquette for dialogue is crucial. Everyone should have a headset-with-microphone set up to prevent hearing each other’s feedback when speaking. The more people in a session, the more likely one will hear static feedback and background noise. Ask students to keep their microphone on mute and only when someone is speaking should one enable the mic. If your video conferencing session has a ‘breakout’ feature, use it! When I was teaching at another institution last fall, the school paid for the full features of Zoom, a popular business conferencing platform. Zoom had a nifty feature: with a click of a button, it would divide the class into small groups. Zoom sent the students out of the main session and into their own private video-conferences. The instructor can set the number of groups and for how long they meet. When their breakout session ends, students are sent back into the main class. Then I had each group share briefly what they discussed and we continued our time together. Finally, with above two challenges alone, even the casual observer can understand that livestreaming a class is hard work. There is no flexibility in the delivery of the course content. Most of the course is delivered during the three hours the class meets each week. If the technology fails, that day’s session is lost. So are there any advantages? A few. With streaming, less work is done on course design. Some instructors might prefer to spend most of their time teaching the class during the term than designing the course module by module before the term begins. Most important, I do think that video conferencing provides a more immediate relational connection between the instructor and students. It helps me to see the students, talk with them face-to-face, interact with them each week, and watch them enjoy what they learn. I experience the same with an asynchronous class, but the process is slower. To stream or not to stream? I’m still deciding which is better. For now, it might be a tie.

Like so many aspects of the online course, we must pre-plan student interaction and incorporate it into the course at the design stage. I find it helpful to distinguish between organizational interaction (exchanges that help learners understand, and thrive in, the structures of the course) and social interaction (ways that the instructor mediates social presence to learners and helps them do the same with the instructor and with one another). Here, I focus on organizational interaction. In a later post, I will focus on mediating social presence online. A running theme animating the following suggestions is "What do we owe our learners?" It's easy to get caught up in easy bashing on "entitled students," and it's true that learners are sometimes unskilled in knowing reasonable from unreasonable expectations in higher education (it's a weird environment!). But in our more measured moments, instructors acknowledge that we have obligations to our students, among which I include clarity of expectations and a willingness to admit the imperfections of our course designs. Pre-Term Communication: Interacting with learners online begins when class registration opens, months before the term begins. Learners considering your online course have a right to know what they are getting into. A syllabus for the online class is a learner's first chance to discern whether the class is a good fit. Before registering, a learner should know: information about required synchronous sessions: Zoom, Skype, Google Hangouts, etc. the shape, or "flow," of a typical week or unit; for example, "Readings are due Mondays," "Discussion forum posts are due Tuesdays with replies to peers by Fridays," "Short written assignments are due at the end of every three-week unit." the planned assignments and activities; these may be in brief "draft" form but must be reliable policies: participation policies, late work policies, disability/accommodation policies, academic integrity policies, instructor contact policies Don't stop at the registration point: email registered learners a month before the first day of the term, directing them to the syllabus and reminding them of first-week activities and requirements. Do it again at the two-week mark, and once more the day before the term begins. This is the time for potential students to weed themselves out. If your online class is not the right fit for a learner, better for everyone if they realize it now, rather than in the third week of your class! Weed now, or pay later. Which brings us to . . . Squeeze them out! This is a tough interaction, but necessary. If I am confident that all my registered learners have received the information they need about early-term expectations, then with a clear conscience I can employ a draconian first-week participation policy . . . and I do employ a draconian first-week participation policy. My reason for this is that (at least in my experience) there will be a few students who sort of drift in around the middle of the second week, or even later, now ready to start getting involved. Without exception (again in my experience), these learners will not prove to be a good fit in terms of meeting deadlines and accomplishing work according to instructions. By requiring learners to have participated in all activities during the first week (on penalty of an immediate withdrawal), these students are spared a likely failing grade, and these students will now NOT soak up a disproportionate block of the instructor's time and attention at the expense of other learners. Those who show up have a right to our time and attention, and students not yet prepared to succeed have a right to be dealt with honestly. Squeeze them out. Mid-term evaluations: In this instance, I mean "learners evaluating you." (Hopefully, your learners have been receiving early and frequent feedback on their own work from the instructor.) By allowing learners to evaluate their learning experience mid-term, and by responding promptly and honestly, you communicate to learners that their experience matters. Even small "mid-course corrections" in response to learner evaluations can pay off large dividends in the form of student goodwill . . . right at the time in the calendar when learners and instructors alike are prone to grow frazzled and, shall we say, disenchanted with one another. Of course, also designed into the course will be the modes and means of interactions: emails, video or audio lectures, remote office hours, possible synchronous sessions, social media, and so on. I will address these in a later post on mediating social presence in the online course.

I distinctly remember what my husband said when he found me typing an email to a student in the middle of the night, the glow of my laptop illuminating my face in the darkness: “You need to set better boundaries.” Suffering from insomnia–whether it was in the late stages of pregnancy or the first year of night feedings, I can’t remember–I rationalized my behavior by saying that I was being productive since I was up already, and that the student seemed genuinely distraught by the state of their paper in light of a pressing deadline. In fact, his words resonated profoundly with my own sense of being out of balance. Online teaching can blur the boundaries between our work and our lives. People readily remark that online courses take a long time to design and develop, but less time to administer. In other words, they are more frontloaded than face-to-face courses. However, communication and interaction with students over email, Skype or Zoom, or even face-to-face can also place considerable demands on our time during the course of the semester. Because we can virtually correspond anytime and anyplace, it is easy to find oneself replying to students during times that one would not even entertain the possibility of a face-to-face meeting. An added pressure is that online students consider prompt responses and feedback from their instructor crucial and an indication that they care. On their evaluations students report greater satisfaction when they receive prompt replies to their emails. Yet we do a disservice when we reply as soon as we see their email, regardless of the time of day. Although this might create a greater sense of satisfaction on the part of our students, it fuels the idea that instructors are constantly “on call” and undermines their own capacity to delay gratification, which is a crucial skill for self-regulated learning. Moreover, when they see that we have emailed in the middle of the night, they may conclude that it’s all right to prioritize other things over sleep, rest, and wellbeing. We lose the opportunity to model to our students a more balanced, mindful approach to our communication and interaction. Mindfulness encourages us to cultivate an embodied presence, receptivity, and awareness of ourselves and our surroundings, so that instead of immediately reacting to what we experience, we can instead create space for a more thoughtful response. We may overlook our bodies as we interface with digital devices and screens, but as Linda Stone has observed through the phenomena of “email apnea” – the temporary absence or suspension of breathing, or shallow breathing, when doing email (https://www.huffpost.com/entry/just-breathe-building-the_b_85651 )– our online interactions have physical, emotional, and cognitive ramifications. By immediately replying to students’ emails, I was failing to address my own sleep habits, and I was not giving the space for students to try to resolve their problems by themselves. In the case of students who had clearly procrastinated and emailed me an hour or two before a deadline, one could even argue that I was encouraging bad habits. Aiming for a quick turnaround, I was being reactive rather than responsive. A more mindful approach would have aligned my online communication with the expectations laid out in my syllabus, where I explain that email is my preferred method of contact, and that they should expect a reply within 24 hours. Those parameters allow for balance: one can establish hours to be offline. Admittedly, we may still find the need to accommodate students even when it impinges on our personal lives. Once I found myself emailing back and forth with a student, trying to clarify the expectations of the final project, when he suddenly asked, “Can we talk over the phone?” Although I was at my parents’ house, I felt bad and agreed to call. Bracing myself for the potential of a half-hour interruption, I dialed his phone number. After responding to various questions I hung up and looked at my phone. It had taken less than ten minutes. This made me realize that we should take advantage of multiple channels of communication with our students. In another case, a student asked if we could meet face-to-face to discuss his ePortfolio for the course. We sat together looking at his laptop, and he scrolled through some of the ePortfolio pages to ask about my comments and suggestions. Again, within a very short span of time, I was able to address all of his concerns . . . and meet the student in person. These kinds of interactions with students–over the phone, via Zoom or Skype, or in person–not only show that we care about our students, but they contribute to a greater sense of embodied presence. Although I still have a long way to go, I have found myself trying to be a more mindful online teacher, for the sake of both myself and my students.

Justice is one of those ideas that has captured our imaginations for generation upon generation; yet it is still a contested notion. Collectively, systemic racism, sexism, classism, homophobia, white supremacy, and a judicial system that is lenient on “white collar/white male” crime, while vengeful upon the poor and minoritized people, provide ample evidence that justice for some is not justice for all. For these and other reasons, I need my students to be articulate about the notion of justice. It is not enough to “believe in” the idea. It is not enough to agree with it intuitively or “in your heart.” Education as a practice of freedom, as a practice of transgression, as a practice of re-humanization, is the theory I teach in my graduate level introductory course. This course insists that the ability to articulate the theories of justice, regardless of personal experience or personal belief, is a pedagogical necessity. It is the rare student who enters my introductory course able to speak the language of liberative pedagogy or to talk about the connection between education and social transformation. This is why they are learners–there are important things which they do not yet know and which they cannot articulate, but which we can teach them.  My pedagogy of justice is not so interested in teaching skills of “critical thinking.” Most of my students have families, are gainfully employed, and have responsibilities in church as well as community. Many own their own businesses, provide support for several generations in and beyond their households, and are looking to religious leadership as a second or even third career. By the time they reach my “Introduction to Educational Ministries” course they have demonstrated considerable ability to think critically, to problem solve, to engage successfully in tactics of survival. Rather than “critical thinking,” I want to teach my adult learners methods of power analysis necessary for the summoning of moral courage in a society steeped in body politics, violence, and systemic hatreds. I want my students to be praxis thinkers, able to analyze injustice and articulate justice in an unjust society. They must be able, in their own communal context, to analyze white supremacy and patriarchy in its myriad expressions. The healing of their community and the restructuring for a more equitable society depends upon their ability to articulate justice. What I stress in my course is the ability to articulate what justice actually entails in the world. Simply feeling it, believing it, desiring it, hoping for it–just won’t do.  The power is in speaking it. Have you ever known something but could not articulate it? You thought you understood it, but did not know the words, the vocabulary, the way to convey the basic concepts with depth? Sometimes, as a consequence of complex experiences, you may find your ability to describe the learnings of that experience to be limited or incomplete. In order to give full voice to your experience, as well as the insights gained from that experience, drawing on the collaborative power that emerges from sustained conversations is a key. Equally, having a firm grasp upon basic theories of justice making and moral courage are imperative. Being able to articulate theories of justice provides a hermeneutical mirror for analysis of, and meaning-making from personal experiences and perspectives. Finding ways to assist my students with articulating theory and helping them order the learnings of personal experience entails exposure to new vocabulary and interrogation of basic concepts. Personal experience can provide new insights, new understanding of the age-old problem of injustice when communal-reflexive habits are incorporated as a way to animate and elucidate theory. Because, of course, theory and practice are two-sides of the same coin. On the first day of the course, then reinforced in each subsequent session, I tell my students to pay attention to the argument of the authors we are reading. The focus of reading is not so much deciding if they “like it or not,” but noticing the authors’ use of vocabulary, basic concepts, and illustrative examples and narratives. I tell them to learn these funky words and use them in and out of class. Once new vocabulary is mastered, the ability to conceive the basic concepts and the ways these concepts create the theory is more evident. I tell them to be able to map the basic concepts of the theory because all basic concepts do not function in the same way to create the theory. When they look puzzled, I teach them concept mapping. Learning to play with theory for praxis is a mighty challenge. I have, over the many years, devised this mid-term learning exercise to assist my students in articulating the basic concepts of the theory we study: Step One - I email, before the class session, and instruct my students to be able to access in class all the readings, all their notes taken, and all the assignments graded thus far. In other words, bring all you stuff! Step Two - Once we are gathered in class, I tell them to get out all of these materials and base any group participation upon our conversation since day one of our class. In other words, do not talk off the top of your head, focus upon what we have been discussing all semester. Step Three - I divide the class into small groups. I inform the groups they have an hour to collaboratively write 10 basic concepts of the theory of liberative pedagogy. When the anxiety in the room spikes, I inform them that they are to use all the materials they brought to class. Sometimes the anxiety lowers and sometimes not. Step Four - I say, “On your mark–GO!” I do not tell them it is a mid-term exam, but it is. Step Five - While the groups are working to articulate their lists of basic concepts, my teaching assistant sets-up the computer so there is a blank page projected on the screen for all to see. The teaching assistant, during the report-in by the small groups, will record each of the concepts I approve to be written on our class list. Step Six - After the hour, I reconvene the groups for our “round-robin report-in.” Our aim is to take the lists from all the groups and create one list of basic concepts that we can ratify as a class. We refine the concepts during the group report-in through our conversation and through my editing. A member from one of the small groups reads aloud one basic concept from the list they created when it is their turn. Groups will have multiple turns but will report-in only one concept at a time. If, when the one concept is shared aloud, the concept sounds reasonable and resonates with our collective understanding (and my listening ear), then the teaching assistant records the draft of the concept as read for all to see. Once that concept is typed on the screen, I ask if any other group has a similar concept. If so, we use the other group’s work to wordsmith the concept on the screen until it is clear and strong. If not, we wordsmith as a class. Once a concept is refined to my satisfaction, we move to the next group to read aloud one basic concept from their list. We continue with the “round-robin report-in” until all the groups have exhausted all the concepts they recorded during their small group collaboration and until we have one common, sound list of basic concepts refined on the screen. This takes about an hour. Step Seven - I provide a list of basic concepts from a previous course as a final way to strengthen our collective work. I invite the class to look through the list in order to add, reword, or strengthen the new list we have just drafted. There are always additions, edits, and re-wording to strengthen the list we have just created. Students like seeing the work of other classes as it lets them know the complexity of the task of articulation. Step Eight - I ask, referring to our list on the screen, “Does this list of basic concepts articulate the theory we are studying?” If yes, we celebrate our hard work. If no, we continue to work until we are satisfied with our articulation of basic concepts of emancipatory pedagogy. Step Nine - I email our list of basic concepts to each student. Of course, my students’ ability to excel at this exercise varies from class to class. Most fascinating is that, from year to year, no two lists of basic concepts have ever been the same while still capturing the crux of the theory. Every class has found their own way of articulating, from their own unique perspectives and experiences, the basic concepts. I am not looking for an essentialist or universal list of basic concepts. I am looking for their rendition. We say a learner-centered education nurtures, kindles, and coaxes students into voice. With voice comes the responsibility of agency and service. Teaching toward voiced students is teaching the ability to speak articulately, eloquently, and intelligently about the issues of oppression, hegemony, violence and captivity–and not just passionately, without substance. Coming into voice is hindered by class sessions riddled with self-centered, pseudo-psychological moments of students filibustering through personal stories and anecdotes. Learner-centered teaching focuses upon the learner being able to articulate new ideas, new theories, new concepts, new vocabulary and hopefully, newly refined visions for a more just and equitable society.

Evaluations of faculty, both peer and student, can be a valuable part of the teaching landscape. Without doubt, faculty peers see strengths and weaknesses an individual instructor might not otherwise notice. Similarly, asking students about their experiences yields important insight into how learning happens--if one poses the right questions. Well-designed instruments interpreted with a critical eye by employers should be standard. For online instruction, however, particular downsides emerge that often prove dicey for faculty whose merit pay, tenure and promotion considerations, and, most especially, contract status depends, even if only in part, on the results. Online faculty must proactively design processes that handle the challenges of the online environment appropriately. While I have by no means mastered making evaluation of my online courses helpful, I do have observations about what I have tried and what I am planning to do to negotiate this required process more thoughtfully. When a peer evaluator lacks experience with online learning, or does not have familiarity with best practices for creating, mounting, and running an online course, the utility of the evaluation can come into question. Too often an idealized imagination of the traditional classroom remains the model by which a course is judged, rather than looking at the online experience for what it offers. If a university employs a given standard, like Quality Matters, for online course development, having peer evaluators look through that prism can be useful (https://www.qualitymatters.org/qa-resources/rubric-standards/higher-ed-rubric). The elements outlined provide clear criteria for assessment. Additionally, affording a faculty member the opportunity for peer evaluation from other online instructors or learning technology designers, even if they are not subject matter experts, can also be valuable. My university is now doing “teaching squares” for online instructors where we get together and work through one another’s courses. Seeing how other online faculty structure learning, and hearing feedback about my course format and assignments generated new ideas and helped me see where I needed to improve. Indeed, I would welcome a combination for peer evaluation that blended the insights of other online instructors with respect to the medium and what departmental colleagues would note about content. In the end, these options all stress one thing: that the purpose of peer evaluations ought to be to improve student outcomes by focusing on pedagogical practice. Regarding student evaluations, online instructors already know what studies demonstrate: online courses tend to yield lower ratings for faculty than face-to-face courses. This result likely stems, in part, from the lack of personal contact built up in weekly face-to-face meetings. Relationship mitigate against harshness in evaluation. But this also serves as a reminder that faculty presence, however it is accomplished in online classrooms, is important. While faculty members cannot completely alleviate the electronic remove, students still need to see faculty members in videos and engaged in discussion. They continue to want personal interactions, whether it be through email, text or video messaging, or phone calls. Structuring that contact into the course is vital. Returning work and inquiries promptly also proves important. The urgency of our online lives drives expectations here, so faculty must set up precise standards for communication and stick to them. Students might not be able to get an answer to a question posted at 2:00 a.m., for example, but it is not unreasonable to expect an answer to come within the next 12 hours in most cases. Many students evaluate faculty based on expectations about online courses and they often anticipate online options will be easier than face-to-face classes. Institutional messaging around online options can plant that idea. “Learn anytime, anywhere” our promotions might say, as if students can successfully navigate a class while strolling the aisles of the grocery store or pausing briefly between serving customers on the job.  Faculty, therefore, must establish detailed instructions for assignments and specific rubrics for grading that can help learners understand what they need to accomplish. Still, disappointments in this arena can lead to frustrations expressed via end of term evaluations. More helpful options might include evaluations geared to each assignment, perhaps even completed when the assignment is turned in. What did a student learn from completing that task? How did the assignment relate to the goals of the course? If faculty include these elements in their course design, it can alleviate problems along the way and serve to remind students at the close of a term about what they achieved. Likewise, making students partners in their own learning asks for a higher level of reflective awareness. Foregrounding why a student enrolled in a course, what the student wants to gain by completing it, and how it might relate to overall academic goals can be a great starting exercise because it makes students clarify expectations. Instructors get a snapshot of why students show up and the opportunity to engage in discussion of where faculty expectations may correspond to those of students, where they may differ, and why. Modifications, even if only mental, can happen through this exercise and students can come to see faculty as partners and guides in learning as opposed to obstacles. In the end, we must acknowledge that evaluations will remain a fact of faculty life. How to make them less punitive–not focused on faculty shortcomings or “consumer satisfaction” measures–and more formative, aimed to achieving educational purpose, should always be a goal for faculty and administrators. Adapting the evaluation form to the delivery method of a course is a part of that process.

I titled this post after Trevor Noah’s introduction to the Black Panther film at the 2019 Oscars when he cited the Xhosa proverb, “Abelungu abazi uba ndiyaxoka.” Trevor translated it to mean: “'In times like these, we are stronger when we fight together than when we try to fight apart.” It turns out the proverb was an inside joke among South Africans who knew that he really said was, “White people don’t know I’m lying.” Ha! He got me, even though I’m of Korean descent. Nevertheless I still like the mock translation and the concept behind it. It is better to fight together. Some courses are a real challenge, and study groups are a strategic way for students to succeed. Here are some ways I think they make a difference in online education and some suggested practices. 1. Set up open virtual study hall hours online Many learning management systems (LMS) like Canvas integrate Zoom, Big Blue Button, or other video conferencing tools that allow instructors to create virtual rooms which are open 24/7. At any given hour during the day, a student can log into a room online and meet fellow classmates in a virtual study hall to collaborate on homework, prepare for quizzes, exchange notes, and discuss any aspect of the course. Even if one’s LMS does not include video conferencing as part of its platform, instructors can have students form their own Facebook or Google groups. The first step is to provide the virtual space for study groups to meet. Second is to help students organize. The easiest way is to coordinate groups based in the same time zones. It takes a bit of work, but using scheduling tools like Doodle can help manage competing calendars so everyone eventually finds common times to work together. 2. Assign group presentations where students collaborate and teach one another There is no faster way to have students learn from one another than to assign a presentation by small groups. In my New Testament courses, I often schedule student presentations on diverse topics on a weekly or bi-weekly basis. I put a sign-up sheet online using the discussion forums and lay out guidelines for the presentation in the syllabus. A week or two before a group presents, I meet with them through video conferencing, coach them on the topic, suggest readings, and ask them to meet on their own using the virtual study hall rooms. The presentations usually last about 8-10 minutes. Students use PowerPoint or Google Slides to video record their presentations using the tools provided by their LMS or with third-party programs like Screencast-O-Matic, and upload their video presentation onto the discussion forum for the class to watch. The rest of the class comments on the presentation by posting replies. Alternatively, if the course is synchronous, the group live-streams their presentation when we meet online. 3. Scaffold research projects and have students review one another’s work Especially with final research papers, I often “scaffold” the assignment by breaking up the paper into different parts and spread the due dates across the semester. I ask students to choose a paper topic, submit an initial bibliography, read the secondary literature and outline key points of debate, and step-by-step work on major sections of their paper until these sections are ready to be compiled together into a cohesive whole. Along the way, in small groups, students are asked to review one another’s work and receive suggestions for improvement. Peer suggestions cannot replace the feedback given by the instructor of the course, but I often find they offer a friendlier and easier way to receive critique. 4. Leave room for the random lone ranger and alternative assignments On occasion, a student might have such an unusual schedule that meeting together to do student-to-student collaborations is simply not possible. Such situations do not happen often, but when they do, I try to provide a fair alternative. I might, for example, ask a student to submit a short paper instead of working with other classmates on a video presentation. Whatever the substitute assignment, it’s important to be flexible. Successful student-to-student interaction requires that I take on a role other than “teacher.” The students teach themselves and one another. I plan, coordinate, and set up ideal virtual spaces for students to meet. Along the way, I learn from my students as well.

My most recent tweet (of almost ten thousand) was 40 weeks ago. My most recent Facebook status update (except for a brief "thank you" for birthday wishes in July) was 46 weeks ago. The previous three years, however, I have taught my main introductory course, "Introduction to the Hebrew Bible," as an open, freely-available, online event built almost entirely on social media, especially Twitter, WordPress blogs, and Google Docs. This was the Open Old Testament Learning Event, or "OOTLE." My use of social media in higher education was based on a belief in the power of making for learning, and on a utopian vision for the internet that was based on my own experience. Eventually, the failures of the major centralized social-media platforms to proactively account for systemic abuse of marginalized users led me to abandon our pioneer outpost of open learning, and to retreat with my students back into the familiar confines of "the devil I know," the closed learning management system or "LMS." Many educators will have some familiarity with the learning theory "constructivism" (sometimes "constructionism"). According to this model, learners do not simply "acquire" knowledge, but rather always "construct" knowledge by synthesizing their existing understandings with new information or insights. Less well known, however, is that according to a constructivist model, this knowledge-making is more likely to occur where learning happens socially and where learners collaboratively build artifacts that are publicly shared. As the internet age took hold, and learners began increasingly to build their knowledge in a world of information excess rather than a world of information scarcity, it was often remarked that content on the internet was composed by perhaps 1% of internet users. Perhaps 9% of users interact with this content, and some 90% only passively consume content. This is sometimes called the "1% rule" or the "90/9/1 rule." From computer science to the humanities, educators began to embrace the power of "maker culture" to unleash the potential of constructivist learning in individuals, and to remake the internet in the image of the whole body of its users. It was in this context that the use of social media in higher education began to spread like fire: classroom Twitter "back channels" or weekly synchronous "Twitter chats"; blogging assignments on open web platforms like WordPress; presentation or digital storytelling on YouTube; and Facebook groups and pages. Then in 2014 came "Gamergate," a campaign of organized harassment against female game designers and game enthusiasts, including frequent credible threats of sexual violence and murder. Gamergate provided a playbook for white supremacist organizations and eventually, it seems, even for Russian interference via "troll farms" in 2015-16 U.S. political discourse on Twitter, Facebook, and YouTube. ("Trolling" describes skillful, media-savvy practices in derailing or redirecting discourse, whether for pleasure, malice, or profit.) Even among social-media users apparently uninvolved in these large events, in became clear that the codes of conduct and anti-harassment policies dictated by the young, white "tech bros" of social media (Jack Dorsey of Twitter, Mark Zuckerberg of Facebook), could not provide marginalized users anything like the safe environment enjoyed by privileged users less likely to be targeted. This remains the case, skewed as these policies are toward favoring "free speech" in an absolute sense and leaving users to block malicious actors as best they can . . . only possible, of course, after the malicious acts have occurred. Even we relatively privileged users became accustomed to weary acknowledgements that "of course Twitter is a cesspool, but . . . " Eventually, "But. . . “ became for me, and for many educators in my circles, "But what?" and then "But nothing." It had become impossible to offer my learners a reasonable guarantee that they would enjoy equitable social-media experiences, regardless of how they chose to present their race, gender, sexual self-understanding, class, or other differences. As I consider shepherding learners again into the social-media space ("not yet, not yet"), I remain optimistic about decentralized platforms like Mastodon. It is clear that the "one size fits all" approach to codes of conduct and anti-harassment policies (as on Twitter and Facebook) is untenable. On Mastodon, a radical free-speech, no-holds-barred community can have its minimalistic code of conduct, while a more proactive, highly-moderated community can choose to federate with that group, or not. I have not given up on a commitment to learning via collaborative construction of publicly available artifacts, but I am once bitten . . .and will twice be shy of any monetized, centralized platform.

ePortfolios are web-based, student-generated collections of their work and reflections on their learning and growth. They are tools for students to synthesize and integrate their learning, inside and outside of the classroom, by critically reflecting on their academic and co-curricular experiences. I first learned about ePortfolios from George Kuh who visited our campus in the fall of 2016 and mentioned that they were the latest addition to the list of High Impact Practices that deepen student learning (https://www.aacu.org/leap/hips). As Bret Eynon and Laura Gambino note, ePortfolios can facilitate student inquiry into their own learning, reflection on their development and growth, and integration across disciplines, as well as curricular and co-curricular contexts (2017, 20). As repositories of student work, ePortfolios allow students to reflect on their academic learning at various stages of their undergraduate development. They facilitate critical reflection which has been theorized as a four-stage reflective cycle (presence in experience, description of experience, analysis of experience, and experimentation; Rogers 2002) or a three-step sequence (describing experiences objectively, examining experiences in light of learning goals, and articulation of learning that includes goals for future action; Ash & Clayton 2009). In ePortfolios, students can describe their work (research papers, leadership positions, etc.), analyze how it has contributed to their growth and development, and experiment with various future possibilities by tailoring their ePortfolios for different career paths and job opportunities. I have used ePortfolios in several different courses: first year seminars, upper-level seminars, directed individual study, and capstone courses. ePortfolios allow seniors and recent graduates to showcase their work, and they have been shown to improve performance in job interviews because students can readily recall what they have done over the course of their undergraduate career and cite specific examples of their transferrable skills. In my capstone course, I had students create a type of ePortfolio that included pages about themselves, their signature work, their co-curricular activities, their resume, and their contact information. On their signature work page, I had them describe their capstone project for the general public and reflect on what they had learned in their program. ePortfolios can be powerful for first year students as well. Some institutions, such as Indiana University-Purdue University Indianapolis (IUPUI) include ePortfolios within their first-year-experience programs. They have students create ePersonal Development Plans (ePDP) that enable students to increase awareness of themselves and others, set self-concordant goals, develop hope, and shape education and career plans (https://eportfolio.iupui.edu/). When students create ePortfolios in their first year, they can build on it over time, reflect on what they have learned at various points in their undergraduate career, and chart different pathways when their personal and professional goals change. They can generate robust repositories of what they have learned in their academic and co-curricular experiences. Not unexpectedly, the ePortfolios from my first year seminar were less developed than my capstone course. First year students, navigating new terrain and trying to get their bearings, reflected on what they did in high school and what they hoped to pursue in college. Some had clearly defined goals and career aspirations, while others were uncertain and open to various trajectories. But I think the ePortfolio served two important purposes: first, it clearly demarcated their new identity as a college student, and second, it allowed them to reflect on what they wanted to get out of their college experience in a private forum. Although most free ePortfolios–such as Weebly, Wix, and Wordpress–are public, subscription ePortfolio platforms such as Digication, Pebble Pad, and Taskstream allow students to keep their ePortfolios completely private, share with particular individuals (such as their instructors or classmates), share it within their university, or make it publicly accessible. Many students find such privacy to be novel. When I asked my first-year students if they kept journals or did any reflective writing, I was surprised when only one student raised her hand. The rest said that they used social media such as Facebook, Instagram, or Finsta (a hidden Instagram shared among friends). Instead of engaging in private reflection, they were posting and performing on public or semi-public websites. As a result, many found ePortfolios to be unfamiliar territory, because there was no clearly defined audience, with the exception of myself, who would check to make sure that they were completing their pages, awarding all or no credit. For upper-level seminars and directed individual studies, I have had students create ePortfolios that were more closely tied to the course content. A student researching Aikido created one as a public website with an introduction to Aikido, an annotated bibliography of scholarly resources, and reflections on his personal experience. For my Buddhism course, they reflected on what they learned in the course, uploaded their scholarly review paper, and also wrote about their research for a more general audience. Questions to consider: Do you feel familiar with and comfortable using the ePortfolio platform? What campus resources and support are available for you and your students? For what purpose do you envision using the ePortfolio–for students to reflect on a paper/project, learning process, or academic development? Does your course seek for students to integrate their learning across various contexts or over time? If so, how might you use ePortfolios for this integrative learning? What prompts might you include in your ePortfolio to encourage the kind of integration, reflection, and synthesis that you would like to see? For example, you might ask what insights they gained from an assignment, how it connects to other goals, or how it contributes to their understanding of the discipline or their career development. References: Ash, Sarah L. and Patti H. Clayton. 2009. Generating, deepening, and documenting learning: The power of critical reflection for applied learning. Journal of Applied Learning in Higher Education, 1(1), 25-48. Eynon, Bret and Laura M. Gambino. 2017. High-Impact ePortfolio Practice: A Catalyst for Student, Faculty, and Institutional Learning. Sterling, VA: Stylus. Rodgers, Carol. 2002. “Defining Reflection: Another Look at John Dewey and Reflective Thinking,” Teachers College Record 104, no. 4:842-866.

In the late 1980’s, the church I served had a large staff and a sanctuary worthy of rental for the filming of a professional TV Christmas special. On an otherwise humdrum day in March, word that Stevie Wonder was in the sanctuary spread like wild fire around the staff offices. Along with the gossip, came the foreboding reminder that staff were not to enter the space since it was being rented. Never having been one to follow foreboding reminders, I used my master key to make my way down the back stairway and into the sanctuary through a little known and rarely used door. The sanctuary was abuzz with a TV camera crew, producers, musicians, and many persons I could not identify. I made myself invisible and sat in a pew behind Vanessa Williams. I looked at the chancel–sure enough, Stevie Wonder was at the keyboard. The Harlem Boys Choir was gathered around the piano and sprinkled in the pews and chancel area. I was wide-eyed and amazed. What a moment! In not-too-long, the men Stevie Wonder was talking with left the chancel. Stevie Wonder started playing the keyboard. He looked up from the keyboard and called over to the church’s organist who was seated on the organ bench. Stevie Wonder said, “I feel like Malott’s Lord’s Prayer.” This piece of music is considered one of the music standards of African American church musicians; every church musician worth his/her salt knows this piece. The organist paused, called over to Stevie Wonder and asked, “Do you have the sheet music?”    A nervous hush-your-mouth fell over the enormous room. It was one of those rare moments when the shock was so great things seemed to go into slow motion. Some of the shock came from the fact that a professional musician asked a blind man for sheet music. The rest of the guffaw came from the pronouncement that a professional church musician could not play this standard without reading it from sheet music. As providence would have it, the director of the Harlem Boys Choir had heard Stevie Wonder’s request and the organist’s embarrassing response. The Director pointed to one of the boys who was standing on the chancel steps. The boy, dutifully and without hesitation, ran to the piano and began playing Malott’s Lord’s Prayer. As soon as Stevie Wonder heard the piano sound, he joined in on keyboard. That afternoon, I sang Malott’s Lord’s Prayer with Venessa Williams, Stevie Wonder, and the Harlem Boys Choir. A few camera people and producers sang too. It was a triumphant moment of Christmas in March! Gardner Taylor, considered an extraordinary preacher, would leave his sermon manuscript, which he had spent the entire week poring over, in the middle of his desk, then go into the pulpit and preach. He would preach his sermon relying upon his preparation and the movement of the Holy Spirit. The reason we know this to be the case is that he never entered the pulpit with anything but a Bible in his hand and there are reams of Dr. Taylor’s sermon manuscripts. My former colleague, Otto Maduro, would lecture from post-it notes–only 3 or 4 for an hour lecture. Never did I see him stand and read aloud from a manuscript and always did he give an impassioned and informed lecture. About ten years ago I decided I knew the materials in my introductory course well enough that I would no longer use a manuscript for lectures. The first couple sessions, I was afraid I would forget something or leave out some vital aspect of theory. What I discovered was that rather than reading to my students, I began to talk with my students as I lectured. Without a manuscript, I was able to be present with them in a significantly different way. Being untethered from a manuscript allowed me to come from behind the podium; allowed me to watch their expressions and pay closer attention to their breathing; allowed me to think fresh thoughts as I talked. My glitch then and now is when a student wants me to repeat something verbatim. I say, “Hmmmm . . .  I was not listening to myself.” Then a student (there is always one) who takes copious notes repeats what I said and we move on. Teaching without a manuscript allows me to gather-in previous conversations, items in the news, and the temperament in the room. I can have moments of scripted thoughts and I can have moments of improvisational musings which ground the discussion in the here-and-now. When I am free from a manuscript I can help students in meaning-making with the inflictions of my voice, the gestures of my body, based upon what I know of their own life experience. It makes me more agile, more dexterous, more in-tuned with a conversation between us rather than information from me to them. Lecturing without a manuscript has changed the tempo and rhythms of my teaching. I linger over notions when students signal they need more time and move quickly through items for which students signal they understand. I feel I have a better rapport with them because I am not focused on the page in-hand. I feel more free to teach. After doing this for ten-plus years, I am convinced that by the end of the semester I have covered as much or more intellectual terrain as I did when I had a manuscript. Like the piano-playing boy in the Harlem Boys Choir–there are some intellectual standards that I know, and letting go of the manuscript makes me better able to perform what I know with conviction and percussion. I can play it on cue, not in a mechanical or rote fashion, but in the moment and for the people who are also there to play. We learn, in these moments, to listen for each other. Highly respected musicians make it their craft to read the notes as printed, as intended by the composer, as expected by the listening audience when they are knowledgeable and ridged. The great work of composing music or writing a manuscript is not to be overlooked or belittled. Playing the music without interpretation, without deviating – trying to get it perfect--is a respected form, discipline, practice. Even so, there are genres of music and kinds of musicians who lift their heads from the sheet music and dare to interpret, dare to make the music their own in every moment. I want to teach, not toward the illusion of perfection, but toward authentic expression of my own voice, my own “take,” – exposing my students to my own spiritual authenticity. I suspect the boy who played for and with Stevie Wonder that day is now a man who still remembers that remarkable moment. I hope he is a man who still knows how to say “yes” to improvisation and the grace which comes with letting go.

I spent most of my early teaching online trying to figure out how to make key aspects of residential teaching and learning—interactive lecturing, organic discussion, respect for diversities—possible in online contexts. I’ve sometimes wondered: “Will teaching online at some point begin to enhance what I think I already know about teaching well residentially?” The answer is yes. And the scope is surprising. Most educators work out their teaching pedagogy and practices in residential spaces. How educators teach is shaped by how we were educated, mentored, and seasoned by residential teaching practices. So it is natural to picture a one-directional flow of impact: finding adaptive ways to bring the best of good residential teaching into online course design. Yet the enhancements can flow in reverse, making room for fruitful bi-directional cross-fertilization. There is more to say, but here is a big picture view to whet the appetite. Supporting More Equitable Conversations: Teaching online has matured the strategies I use for fostering more robust and equitable conversations in the residential classroom. Discussion dynamics online become more democratic when each student is equally invited and expected to contribute to conversation. In those moments, the peer-to-peer learning intensifies because all voices are heard even in the midst of sometimes hard gender and racial dynamics. In residential spaces, minority, international, and women students frequently aren’t given adequate space to enter into large group conversations. And some of the brightest male and female students process internally or in writing. I know the power of each student’s voice because I read assignments. But the most trenchant student perspectives in a residential course are often not heard by peers. Online teaching has prompted me to experiment with residential teaching strategies that mimic the more democratic online discussion. One successful strategy is to invite every student to write three sentences on a discussion topic; then open the discussion with each student selecting and reading the sentence of their choice. Another tactic is to have a less vocal student “unlock” a discussion with a first word on the topic, and another less vocal student “close” the conversation with the concluding word. Resourcing Complex Life Contexts: Online teaching has also widened my view of the resources students bring to a residential classroom from their own backgrounds and life contexts. Online course assignments and learning activities ask students to connect what they are learning to their professional, personal, or cultural contexts. This makes learning more meaningful and applicable, and expands the contextual awareness of both peers and educators. Residential classrooms are full of the same kinds of resources which often go untapped. I have become more intentional about utilizing free-writing moments in class or pair and share opportunities for students to connect learning to their life contexts. In residential course assignments I am now more explicit about expecting and rewarding innovative connections to life contexts that expand the contextual awareness of the entire class. Prioritizing Desired Competencies: Teaching online has also challenged me across teaching contexts to be more explicit not only about what I want students to know, but what I want to see students be able to do. For example, in an online theology course I want students to learn how to respectfully engage one another online around complex aspects of Christology. I realized I had a similar “hidden” objective in the residential version of the course which is now in the syllabus. Prompted by online experimentation, I have also reframed some residential course objectives as desired competencies a student must demonstrate by the end of a course. For example, I added three prayer competencies in a residential course on Trinitarian themes: a well-crafted pastoral prayer, a memorized scriptural benediction, and an unscripted blessing and anointing. In these competencies, students could see the beauty and pastoral impact of Trinitarian language. And I could celebrate and more accurately evaluate not only maturing knowledge but also new capacities and skills. Respecting Complex Life Contexts: In residential courses I am now more intentional about respecting students’ time by selecting strong but accessible readings, scaffolding assignments with straightforward expectations, and affirming good communication around the life challenges impacting their learning. Online courses are tailored to professional and working adults who must multitask across layered responsibilities: child or elder care, volunteer work, job commitments, full or part-time pastoral leadership, and graduate theological education. I remind students online that my own life is similarly complex. Mutual kindness and reasonable expectations are essential; I do not expect them to be online 24/7 and I deserve the same consideration. This has alerted me to the ways in which all of my students, including residential, are adults with complex life commitments and circumstances. I need to honor time on all sides and promote clear and open communication in both kinds of teaching spaces. These are some of the ways fruitful bi-directional cross-fertilization can happen between online and residential spaces of teaching and learning. There is much more to say. Stay tuned.