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Over the last two months, my partner and I have had many discussions about how Covid-19 has affected our relationship with our students. My partner teaches a generally underserved population of students at a CUNY school in the Bronx, Lehman College, whereas my students are mostly well-off undergraduates and graduate students at a small, religiously-affiliated institution. Nonetheless, the pandemic has taught us similar lessons about how we ought to be thinking about our students, and what they need from us and our institutions—not just during a time of crisis, but all of the time. What follows are the main lessons that I hope to carry forward from this challenging time. None of the insights I’ve had into my students are new to me, and they may not be to you either, but the pandemic has brought their importance home to me much more clearly. Students face mental and physical health challenges. Since we transitioned to online learning, students have let me know that they would have to miss class because of flu, coronavirus, insomnia, and OCD flareups. They have also told me that they may need to stand up and stretch during class, and that they are fine but experiencing stress because of ongoing health concerns that would make the virus more dangerous to them if they caught it. While some of these factors are situational, others are part of the students’ ongoing physical and mental lives, and I wonder if they would feel as comfortable sharing their challenges with me at a time when they had less expectation of support. What can we do under normal circumstances to make clear to students that we do not see them as a (neurotypical) brain in a vat, and that their education can accommodate care for their health? Can we be more thoughtful about language on the syllabus, more empathic in how we treat deadlines and absences? Students find grades stressful. My students took midterms shortly before my school’s transition to Zoom. As I was working on grading them, the school announced that all courses for the semester would be default pass/fail unless the student explicitly requested a letter grade. Realizing that thinking about grades could be an unnecessary additional source of stress, I gave my students three options: they could get feedback with a grade; they could get feedback with no grade; or I could just tell them whether or not they passed. I had takers for all three choices. What would it look like to come up with evaluation and feedback systems that keep students apprised of how they are doing in the course, while accounting for the fact that grades can carry unhelpful emotional weight and even detract from their’ ability to take in feedback? Can we grant students more agency in how and when they receive feedback from us? Students get the most out of active learning. I am teaching two classes this semester. One is a seminar with 18 students, and the other is a course built around hevruta, a Jewish practice of reading and discussing texts aloud in pairs. Of the two, the hevruta course has been vastly more successful over Zoom. The students were already spending more than 50% of in-class time in paired group work, and when they transitioned to doing so online, they remained engaged and active. What would it be like post-pandemic to consider what keeps students engaged during class time, whether it is happening online or not? My institution, like most others, does not yet know what classes will look like in September. As I begin to think about my fall courses, my intention is that my increased awareness of student needs will continue to inform my pedagogy—regardless of whether I will be teaching virtually or in a physical classroom.

In remote teaching we all wrestle with how to effectively translate our typical assessments of student learning, and possibly, how to create new assessments. This requires (re)determining what we most want our students to achieve and thinking creatively about how they can best demonstrate their learning in an online environment. While there are tips to discourage cheating online, many instructors are concerned about academic integrity in online high-stakes, closed-book exams. Because students are more likely to learn from (and less likely to cheat on) assessments that provide authentic experiences or reflection on learning, it is valuable to think broadly about how best to assess our students learning in creative ways online. The principles of inclusivity and sustainability can guide our development of online assessments from the beginning to the end of the course. Sustainable assessments are those that help students develop skills necessary to direct and monitor their future learning. Shifting students’ expectations from all feedback originating from the instructor to using self and peer assessment will help them reflect on their learning processes, and identify gaps in their skills and understanding. Making this shift will allow students to begin to assess and monitor their own learning, making it sustainable a skill that students can use after leaving your course. Inclusive assessments are those designed to measure students equitably, and in ways that are sensitive to cultural, economic and social differences. Transparency and clear communication regarding expectations for successful completion of work is key so that students understand its purpose, the necessary tasks to successfully complete the work, and upon what specific criteria they will be evaluated. This approach levels the playing field for diverse students while facilitating learning for all students. To apply these principles in your online course: Begin by seeking input from your students At the beginning of a course, surveys can be used to discover students’ incoming knowledge and skills as well as something about them as a person. Rather than focusing on knowledge ‘deficits’ that the curriculum must fill, this kind of preassessment will allow you to discover students’ interests, lived experiences and motivations. Equitable assessments should be accessible and responsive to students whose abilities, access to computational tools and reliable high-speed internet, access to quiet work spaces, and extent of flexibility in setting their study schedules may vary. Therefore, it will be important for you to know about your students for your course planning. Ask students to share what they are most excited about in the class, unique skills they are proud of, past educational experiences, and their own perceptions of their current knowledge and skills. Use students’ input to help them build connections between the course content and their interests. To help them take ownership in creating spaces that welcome all members of the class, invite students to contribute to ground rules for class interactions. Where possible, provide opportunities for students to make choices about an assessment topic or format that leverages their skills and interests to help them feel more empowered and engaged in the course. Use frequent low-stakes assessment to guide students’ learning throughout the course As your course progresses, assessments are a learning tool that can develop the students’ sense of belonging in the course community, as well as a shared responsibility for and awareness of their learning. There are many ways to accomplish this. Here are a few: Include a variety of low-stakes activities and assignments early and frequently such as short quizzes, reflective writing prompts, group projects, and synchronous or asynchronous discussions. This allows students to calibrate your expectations, get feedback they can incorporate, and understand their individual progress. Use online discussions to build opportunities for interaction that develop students’ sense of belonging, and motivate them to learn from each other in their responses and question of each other. In both asynchronous discussions and synchronous sessions, guide opportunities for effective peer feedback by modeling it yourself, highlighting examples of productive exchanges, prompting them to ask each other guiding questions and asking them to use rubrics / clear criteria to guide and assess their responses. Before students hand in work, ask them to self-evaluate according to the grading criteria and to identify areas where they would most benefit from your feedback. Culminate the course with authentic applications of course knowledge and skills with integrative assessments Students can demonstrate their achievement of the course goals by applying disciplinary tools to real-world situations, analyzing authentic data or exploring solutions to so called “wicked problems.” These are problems that have changing parameters, are resistant to solutions, involve incomplete data, or are difficult to recognize (Hanstedt 2018). Creative projects with formative feedback will support students in developing the sustainable assessment skills necessary for lifelong learning. Consider To synthesize key ideas or reflect on what they’ve taken away, have students write research reports or papers. These can provide opportunities to practice disciplinary language and styles of communication. To creatively demonstrate learning, have students create artifacts such as maps, figures, photo essays, journals, videos, blogs, podcasts, or portfolios. Structure checkpoints and opportunities for formative feedback to support students in successfully completing these projects. To learn to self-assess the quality of their work, have students use use rubrics, peer-feedback, and/or compare it to exemplary examples. Whatever forms of assessment you choose, clear communication is critical to their success. Consider starting each unit with a brief overview of how all the course components fit together and alerting them to upcoming deadlines. Make sure to inform students how each assessment will be useful for their learning, make expectations as transparent as possible, and be clear about where students can find answers to questions as they arise. Learn More The Art & Science of Successful Online Discussions (Faculty Focus) Five Discussion Ground Rules for the Online Classroom (Colorado State University Online Blog) Professors Share Ideas for Building Online Community (Inside Higher Ed) Alternative to Exams for Remote Teaching (Teaching@Tufts) Creating Epic Finales or Limping Across the Finish Line (Teaching@Tufts) Curricula for Wicked Problems (Wicked Problems Project) Transparency in Learning and Teaching (TILT Higher Ed) Inclusive Assessment: Equal or Equitable? (Teaching@Tufts) Selected References Dewsbury, Bryan, and Cynthia J. Brame. “Inclusive Teaching.” CBE—Life Sciences Education 18, no. 2 (April 26, 2019): fe2. https://doi.org/10.1187/cbe.19-01-0021. Gikandi, J. W., D. Morrow, and N. E. Davis. “Online Formative Assessment in Higher Education: A Review of the Literature.” Computers & Education 57, no. 4 (December 1, 2011): 2333–51. https://doi.org/10.1016/j.compedu.2011.06.004. Hanstedt, P. (2018). Creating wicked students: Designing courses for a complex world. Stylus Publishing, LLC. Kelly, D., J. S. Baxter, and A. Anderson. “Engaging First-Year Students through Online Collaborative Assessments.” Journal of Computer Assisted Learning 26, no. 6 (2010): 535–48. https://doi.org/10.1111/j.1365-2729.2010.00361.x.

Is the study of theology worth it? That’s a question you and I might pose to our students at the beginning of every semester. At times, we may have to answer this query for ourselves. At the beginning of each semester, I presume this is a question that students have, particularly because at my university students are required to take three theology courses. The first day of theology classes, then, I offer a value proposition. (Now, mind you, I generally teach moral theology classes primarily to business and pharmacy students.) I tell my students that this course may not position them for their ideal job in a corporation or biomedicine, but that a theology course can help students think, write, and speak with a depth and breadth they before had not known. The subsequent question every term is, “but how will that help me advance in my career?” These developed skills, I tell them, will aid them in living out the challenging and, perhaps, painful realities of life. That has never been truer than in these days of Covid-19. One of the first topics I teach is “narrative.” I invite my students to consider what the foundational stories for different religions are. Conversations extend from the metanarratives that undergird traditional monotheistic religions to Rastafarianism, Wicca, and Mormonism. These class days tend to be lively ones as we move into discussions of the Branch Davidians and the Westboro Baptist Church. Good narratives mature over time as profound experiences impact and challenge them. My parents’ generation had Martin Luther King’s “I Have a Dream” speech on the steps of the Lincoln Memorial, the Second Vatican Council, the assassination of John F. Kennedy, and the rise of Fidel Castro’s Cuba. Honestly, it made me jealous. I wanted stories to add to my collection, but could not imagine having any of such historical impact as they had. How young and naïve I was! GenXers and I have experienced stories that have forced us too to reevaluate the foundational narratives in which we were grounded. The students in front of me, now on my computer screen, were curious about my generation’s stories. Mind you, when I first started teaching, as I suspect all of us are/were, we are/were our students’ older sibling. Now, I could be their parents and for that reason, they are curious. When asked, I speak of how marginalized groups and their allies consistently have fought for equality, particularly LGBTQIA+ citizens, communities of color, and immigrants; seemingly endless wars in Viet Nam, the Gulf, Afghanistan, and Iraq; governments, including the United States, having a wide range political scandals; 9/11; and, of course, the information technology revolution. For some reason or another, they are fascinated, and I suspect hungry like I was when I was younger to have their own stories. While some have alluded to the global digital transformation in their lives, there has never been a clear consensus as to what might unite GenZers in a common narrative. Now, there is. They get it. Students recognize that they must understand the profound effect this global health crisis has had on them, and on their narrative. For those who have been grounded in an understanding of who and what God is for them, they will have additional work that may take them places about they least expected to go. What will be required is what the study of theology provides: some deep thinking, critical writing, and clarity in speaking.

There's an old adage that says "The worst teaching method is the one you always use." We may consistently use a particular teaching method because "it works," or, because we may be unaware of other methods that can help engage students to bring about learning outcomes. Admittedly, we sometimes don't use a greater variety of methods because we fear risking that it may not work, students may not like it, or, it's beyond our comfort zone. Expanding our teaching repertoire by offering a greater variety of student learning methods and activities is not about making things interesting or entertaining (though those are not bad in themselves). Learning activities: Tap into multiple intelligences Increase student engagement Aid in concepts-attainment Help tap into different facets of understanding (Explanation, Application, Interpretation, Perspective, Self-knowledge, Empathy) Provide an opportunity for application Tease out creativity Help students make connections (the brain learns by making connections) Help students retain what they have learned (if a student has not retained it, they haven't learned it). Attached is a Student Engagement Methods checklist that can help expand your teaching repertoire. Methods applicable to the online learning environment are identified by an asterisk. Note that most classroom learning methods can be applied to the online virtual context to some extent or in some form. Review the checklist and check those methods you use most frequently. Then, check those methods you have never used. Finally, review the list to determine which (new) methods can serve as effective student engagement learning activities that can help your students achieve your course or lesson learning outcomes. Be adventurous, try something new!

In March 2020, when colleges and universities across the United States and the world started rapidly moving all of their courses online, a few colleagues reached out to me to ask about best practices for online teaching. I have been studying online teaching and learning for over a decade and can provide links for inclusive online course design, peer-reviewed academic articles, and handy best practice takeaways. But the truth is, what we are dealing with right now is not a “best practice” scenario. Now is not the time to try to do everything you might if you had the time and mental space to plan for an online class. Nor can we act as if there wasn’t a pandemic going on. What we are doing right now is emergency remote teaching. Does anything we knew about online teaching in the before time transfer over to this crisis scenario? In a word: yes. The most important and consistent finding in all of my research has been that making real human connections with students in online classes leads to better outcomes. This is a lesson that not only still applies, but is more important than ever. Building Rapport with Students When faculty make an effort to reach out and connect with students, or build rapport with them, their efforts have a powerful impact. When a student has a positive relationship with their instructor, they are more likely to stay enrolled in the class, to earn a better grade, and, ultimately, to graduate. When it comes to online teaching, however, many institutions and faculty members spend most of their time concerned with technology and far too little on human connection. The vast majority of institutional training programs focus on mastering the Learning Management System. Even in the midst of a pandemic crisis, many faculty members are concerned about uploading professionally-edited videos or learning how to use Zoom. Being able to use technology is important, but once basic functionality is achieved, the focus should be on connecting with students. In a recent survey of thousands of students at the University of Arkansas at Little Rock, only 15% of students said that they wanted their professors to be producing interesting and engaging content right now. More than twice as many students (31%), wanted professors who were available and answered their emails. The most popular response (42%), was professors who were flexible with assignments and deadlines. Thus, I would argue that the most important thing professors can do right now to ensure their students’ success is to connect with them on a human level. Techniques for Building Rapport How can we build rapport with our students? Both long-term and short-term teaching experiments offer a few key strategies. Ask for feedback. Students want to know that you care what they think. Connect with students through a short survey or even just adding an extra question onto the next quiz. Something as simple as “What do you want to ask me?” or “What can I do to best help you right now?” sends students a signal that you care about their input. Send personal emails. Taking the time to personally reach out and check in on a student can make a world of difference. This can be time consuming, so start with the students who haven’t show up for class in a while and may be struggling. There are mail merge tools available online that can enable you to reach many students without a lot of work. Humanize yourself. If your class just moved from face-to-face to online, you already have an advantage. Your students know you are a real human being and not just a grade-generating robot. You can further humanize yourself by leaving markers of everyday life in your videos—don’t edit it out when your cat jumps on your lap or your toddler asks for a cookie. Your students may have cats and toddlers too! These moments help them see you as a real person they can connect with. Be flexible. The situation we are dealing with is not business as usual. Communicate to your students your flexibility on deadlines, adjustments you are making to the syllabus or assignments, and your understanding of what they are going through. Make sure they know that you are willing to work with them. Looking Ahead Building rapport with students is more important than ever during this crisis. But the empathy and understanding we are fostering now are attitudes we need to take with us into future classes as well. Right now, everyone is in crisis, so it is easy to be compassionate. But every semester, some of our students will experience personal crises that are at least as disruptive at Covid-19. If we make real human connections with our students, we will be ready to help them be successful in our classes no matter what challenges they face. [caption id="" align="alignleft" width="695"] Students at University of Arkansas Little Rock, photo credit: Larry Rhodes.[/caption]

Last summer, I packed up our house, defended my dissertation, and moved to the greater New York area to begin my first tenure-track teaching position. There was nothing in new faculty orientation about teaching in a pandemic. However, I find myself drawing from my doctoral experience researching and directing a theological education program in prison as a very present help in this moment of crisis. Here is why. Teaching in prison is to teach in frequent states of crisis and disruption. It was not uncommon to hear of violent assaults or deeply unsettling “shake downs” that left the community enraged. Both of these and worse happened– and more than once. Crisis and disruption were more the norm than moments of structure and peace. I learned during those times that the most essential thing to do was to show up for class. “Showing up” is a pedagogical practice of “being with and for others” in times of crisis. In prison, that meant physically working our way through security checkpoints, gates, and locked doors so we could open physical and metaphorical doors for others. The journey to class was often filled with so many obstacles that it left us all physically and mentally exhausted. But there was an unexplainable source of energy (grace) that came when we all showed up. Showing up was how we, teachers and learners, held together a physical place where those who wanted to gather, could gather. In those times, I learned that showing up in crisis risks encountering human emotion. In crisis, the classroom can become a place where lament and laughter co-exist, weaving in and out of one another in ways impossible to control but necessary for survival. The classroom can be a space where rage gives rise to revelation … or not. I learned that emotions are an essential and expected part of processing crisis and my role as an educator is not to be a therapist or a counselor, but to bear witness. To bear witness in crisis is to be present to the confusing and unpredictable shifts between joy and anger, between light-hearted relief and soul-crushing fear, between wanting to lament and wanting to get on with the lesson of the day. This experience bearing witness to uncomfortable moments of pain, despair, sadness, and rage has, in many ways, prepared me for the present. When my University shifted to remote learning, there was the familiar question of whether or not to have class. The overwhelming response of students was yes. Showing up, even virtually, allowed us to maintain a sense of community and to be present to and with one another as gift, a balm. Students wanted a place where they could gather, listen, and be heard. I knew from my prison teaching experience that to hold a place where people could be heard in crisis was to risk exposing human emotion–and I was okay with that. As a curator of classroom experiences, I often begin with communal hearing sessions or check-ins. Sometimes I do this as a large group, sometimes in smaller breakouts. Hearing from one another does not normally take an entire class session. There were many times in the prison where I simply asked students to share one word describing how they felt as they entered class that day. At the end of class, we closed with a one-word hope for the week ahead. The ritual of hearing from one another allowed us to gauge whether we needed more time checking-in or whether we moved on to the lesson for the day. As our time in crisis extends, I find myself varying the prompts I use for communal hearing, embracing different forms of poetry, guided meditation, and music--sometimes using silence. Recently, I asked a Zoom class to sit in silence for five minutes while reflecting on an unexpected source of hope or joy from the week prior. I closed the time with a short, one-sentence prayer. Testimony, art, silence–all mediums for processing emotion, bearing witness, hearing one another, and for showing up. All mediums I grew comfortable using while teaching in prison. As a graduate student, I did not know then how much teaching in prison was radically shaping my openness to and ability to teach in moments of uncertainty and disruption. I suspect teaching in this crisis will have a similar life-altering effect. How do you hope teaching in this crisis will radically shape your teaching for years to come?

Princeton Theological Seminary recently doubled-down on its commitment to residential theological education. As you can imagine, the transition online for an institution that has no online degree programming has been a shock to the system. However, last year, the seminary opened an Office of Digital Learning. With attentiveness to the needs of learners during this unprecedented time, we have been able to transition smoothly and have received overwhelmingly positive feedback from both students and faculty. As the Digital Learning Designer for the seminary, I have three suggestions for effective theological education during this crisis that I would like to share with you. I hope these ideas will inspire meaningful teaching and learning now that you’ve done the challenging work of transitioning online. #1 PRIORITIZE CONNECTION Right now, students may be feeling particularly unmotivated if what you are teaching seems abstract or disconnected from their lived experiences during this pandemic. By connecting your teaching to what they are experiencing, you will deepen the learning that takes place. Here’s what one PTS faculty member said about how they’re doing this: In today's class it was clear that many--especially those with children--are highly anxious. We tried to channel that anxiety--and the class's broad level of concern for what's happening in the world--directly into our discussion. . . if they were going to take time away from their families under these circumstances of global crisis, the class by golly had better be worth it. It had better be relevant to the crisis they/we are all experiencing. I found this to be very profound and instructive for seminary education in general. I will try to carry that sense of urgency and relevance into the other class as well to try to generate more investment on the students' part. Draw upon what’s going on in the world and in students’ lives right now and integrate that into your teaching. The best learning takes place when students are motivated and when content is relevant to their lives. For more, click here to read an article by Craig E. Abrahamson, a Professor of Psychology at James Madison University, about motivating student learning through personal connection. #2 CHOOSE LEARNING OVER CONTENT TYRANNY Content tyranny is what happens when you prioritize your content over student learning, when you become more focused on covering material than on cultivating growth. Your content is valuable, and you are most likely passionate about it. However, by letting go of some of your content, you may free up your students to learn better. If the current situation has forced you to drop some course content, let this reassure you. More content does not necessarily lead to more learning. Rather, students will learn better when you select your content carefully, deliver your content thoughtfully, and connect your content intentionally to their lived experiences. For more, click here to read an article by John G. Radzilowicz and Michelle B. Colvin from the University of Pittsburgh about reducing course content without compromising quality. #3 EMBRACE A CREATIVE SPIRIT You are all probably already doing this! The best teaching is a mix between science and art, and, in times like these, pedagogy feels more like artistic expression. If you are still engaging in synchronous learning, each online class session will be a practice in improvisation while teaching. Any number of difficulties might arise, but you can handle these with confidence and grace if you embrace a flexible and creative spirit. As a theological institution with a Reformed heritage, the faculty and staff also trust that the Holy Spirit is at work in the teaching and learning endeavor and in your creative improvisation. Even if technology fails and your words seem jumbled, we trust that the Holy Spirit is at work. For more, click here to read an address by Emilie Townes, the Dean of Vanderbilt University Divinity School, about teaching and the imagination. Taking classes online within a few weeks’ notice is no small task for faculty, students, or staff. At Princeton Theological Seminary, we are learning just how important each individual person is in the process of creating a robust learning environment. We are also learning how essential it is to be attentive to learners’ needs, to be willing to prioritize learning over content, and to be open to the imagination. May you all engage in meaningful connections with your colleagues and students and may you be open to the creative work of reimagining pedagogy during this pandemic. Has your institution embraced or struggled with these elements over the past few weeks? Has there been monumental growth, or is this culture of teaching already well established? Would you add a fourth insight to the list?

Students are in crisis. How can they keep up with their academic life when the pandemic has all but assured that their personal and emotional lives are experiencing some measure of turmoil or trauma? The novel coronavirus has upended every area of society. There is no sector of public or private life that it has not affected. Faculty at institutions of higher education have been reeling from figuring out how to transform their in-person classes into a virtual format in the blink of an eye. On the other side of these virtual classrooms, students are themselves reeling from all of the changes. Professors are telling stories of students flooding their inboxes with messages expressing anxiety, an inability to focus, and an inability to keep up with their assigned work. As a result, many realized that students are carrying so much emotional and psychological distress that they need professors to be sensitive and mindful of their circumstances outside of the classroom. Without a doubt, they are right; students are drowning and they need faculty to throw them a lifeline. Professors are seeing that they need to “shift gears” to exclusively online formats and shift their expectations and requirements for students. Higher education in the age of the Covid-19 has professors making changes that are sensitive to what is happening in the students’ lives outside of the virtual classroom. Many have taken their cue from those like UNC-Chapel Hill Professor Bandon L. Bayne who made headlines after he amended his own syllabus and expectations for his students when classes were forced to go entirely online. Bayne explained that he discovered that his students not only had “a whole range of differential access to material,” but also that students were all treading water trying to navigate their own anxieties about the pandemic and their varying family and life contexts. Thanks to the pandemic, many in higher education are realizing what has always been true--that they must keep in mind the whole student when teaching. They are learning that teaching during a pandemic means that being an educator entails more than pedagogy, it includes structuring classes around the premise that student circumstances outside of the classroom have a direct impact on their ability to navigate the classroom and to meet classroom expectations and requirements. Faculty are learning that this was always the case, even in the pre-pandemic world of higher education. In our current Covid-19 world, many rely on the Centers for Disease Control (CDC) for guidance and updates about this relatively unknown virus. Yet, the reality is that the CDC had already warned of a public health issue that has a direct impact on the functioning of students in higher education before they ever heard the words “Covid-19” or “coronavirus.” In November 2019, a few months before Covid-19 began spreading across the globe, the CDC declared trauma a public health issue. Additionally, before the CDC made this declaration, faculty across disciplines were seeing college students navigate what seemed like ever-increasing mental health crises. Increasingly, students have been dealing with mental health barriers coupled with rising rates of mass gun violence and campus sexual assaults. Experts have long suspected that many college students carry the effects of childhood trauma well into adulthood, in addition to having to navigate the challenges and realities of modern college life. Many of us who teach in higher education can testify to this pre-pandemic reality. We have known students whose educational experiences have been marred by mental health crises. Many bright and promising students are forced to forgo their educational pursuits in order to tend to untreated and unresolved trauma which commonly manifest themselves during the college years. Other students may not forgo their educational pursuits, but lean on maladaptive coping mechanisms or sacrifice the quality of that educational experience with an academic performance that is not indicative of their ability. These are all pre-pandemic realities. As a result, the needs of students during this pandemic is teaching educators to always be mindful of students’ circumstances outside the classroom in order to educate the whole student in the classroom. The students of this pandemic are tasked with more than meeting the expectations and requirements of the classroom (virtual, or otherwise). In this respect, while everything has changed, nothing has changed.

Unprecedented, novel, first-time - these are accurate descriptors of the pandemic. This harsh and slowly unfolding, global crisis has triggered: national and international quarantine; all of education simultaneously moving online; re-established family routines to include homeschooling and working from home – sometimes on the same dining room table; elders separated and feeling abandoned in care facilities; rebooted work lives to exclude travel and mercilessly increased digital meetings; recalibrated sense of security to include the uncertainty of not knowing when the “all clear” will be sounded. The imaginary parent manual does not include home schooling for all the children at a moment’s notice. There is no section in the faculty handbook for when students go-missing during crisis pedagogy. There is no research which proves the brain atrophies with each minute of Zoom conferencing. What do leaders do when there is no experience to draw upon? What do we do when we are faced with a challenge never before faced? If, as they say, “experience is the best teacher” - what does one do in this unprecedented societal upheaval? Like most young people, I had little patience when my parents referenced their experiences for my learning. My impatience increased when their recollected stories were utilized as a warning or to point out about my shortcomings. I had little interest in conversations which started with, “when I was a child…” or “back in my day…” Now, I, at the tender age of mid-to-late 50’s, have an appreciation for my parent’s wisdom teachings because I now realize the value of learning from and mining previous experiences. However, this pandemic, in a digital age, is most certainly without precedent. My hunch is that drawing too deeply upon the faux simile of past experience will not equip us to grapple with the current upheaval or the too slowly coming future. By now, we all have participated in conversations comparing this historic moment to 9/11 or comparing this to NYC in the HIV epidemic or comparing this pandemic to the pandemic of 1918 or comparing this moment to the many episodes of “the plague” throughout history. While we can draw comparisons, we already know this is not any of those events. This is significantly different. Those comparisons seem not big enough, not violent enough, of too small a scope or not close enough to home. As we search for previous experience from which to extrapolate for this moment, we come up short. What do you do when you have never had to do for such a time as this? The first impulse is to do …. do something, do anything that provides a flurry of activity that looks like you are in charge, knowledgeable, and making a difference. Leaders begin to organize and strategize in categories such as immediate plans, intermediate plans, and long-range plans. I know I did. The uniqueness of this exhausting pandemic is that it is still unfolding, it is still unfurling. We cannot see around the corner. We cannot see over the hill into the intermediate or into the long term. The first impulse “to do” makes sense, but it is feeble and lacks deep consideration for the current reality. The danger will not pass until a vaccine is made and widely distributed or until a cocktail of medications is approved. What do you do when you cannot, realistically, plan? Perhaps, in unprecedented situations, the better doing of leaders is to pause; not an idle pause, but the kind of pause to rethink, reconceive, reengineer based upon the ever-changing crisis. We tend to think of waiting as being idle or complacent. In this case, I am suggesting taking time to in waiting as time of watching, observing, rethinking, dreaming. Waiting, in unprecedented times, might mean watching the changes, observing the signs, listening both inside and outside of yourself and of your community. Waiting as imagining the next steps, fantasying possibilities, even when it is not clear what is possible. Moving into a mode of waiting is a recognition that adaptation, contingency, or revision will not work for the long haul in this unprecedented time. Waiting, pausing, listening might mean the recognition that what is needed to move forward is new design, newfangled ways, and innovative teaching models. Several deans and presidents are making a three-pronged plan for the fall semester. First, they plan to, as soon as possible, get back to business as usual – face to face education in the fall. Then, if there is a second wave of COVID 19, they plan to move the teaching to online for a prescribed period of time with plans to return to face to face before semester’s end. Third, if the virus wave lasts a long time, they will move the teaching to online for an extended period of time or through the end of the semester. The challenge of the three-pronged plan is that most institutions do not have the where-with-all for such nimbleness. Staffing and teaching, while attempting to pivot between a three-pronged plan, is beyond the institutional capacity of most schools. And, we have learned that moving from face-to-face syllabi to online teaching results in crisis pedagogy and not thoughtful, quality, online pedagogy. A three-pronged contingency plan would need three syllabi. The strategies I hear good administrators planning are simply too simple to meet the complex and vexing times we suddenly are hit by. This strategy will be like a band aid for a gaping wound. It is speculated that viral waves will be active in the future. It is suspected, just like the flu and cold season we are accustomed to, this highly fatal strain of virus will mutate and join the cycle of flu and cold seasons. Based upon this speculation, it would behoove us not to modify education as if the virus will someday go away. We have to design new educational models as if the virus, in some form, is now part of our educational universe. The virus is now our new normal. Rather than responding by tweaking education, suppose we spend this time redesigning education? Most of us are not trained in educational design. The best educational leaders are rarely proficient at navigating ambiguity or guiding faculties, staff, trustees and institutions when we cannot see around corners or over the crest of the hill. The institutions who have made the most radical changes have been due to financial distress. I suspect schools who are financially sound will also need to redesign. The redesign of education might actually be over due and only exacerbated by COVID 19 pandemic. The uncertainty of this moment, if we pause and stop tweaking, can be a time to take stock of the larger uncertainty in our society which affects education. The pandemic has divulged the complexity of societal problems which must be considered if education is to be redesigned. The social complexities which affect education are many and quite dense. Technology is ever changing. The volatility of stock markets and international economic trends are difficult to predict. The groaning of climate change, the strained health care system, the rise in white supremacy, basic democratic practices are stymied by voter suppression and widespread corruption. Student loan debt is crippling. The denominational church has shattered. The industrial prison complex has destroyed countless families. Homelessness and poverty are at an all-time high. Without giving way to nihilism, there is a pervasive, looming and lingering feeling that almost nothing is certain and the tectonic plates of society are rocking and rolling. There are no quick fixes for a new design of education. There is no one answer for this challenge and no one leader to this moment. Redesigning education will need our best minds, our best imagineers, our best teams of collaborators. The Wabash Center, in conversation with colleagues, has begun to think about ways we can support colleagues as we grapple with redesigning theological and religious education. What is possible? What new communal epistemologies will guide us? Who, beyond conventional educational arenas, will we invite into the collaboration? What will it mean to deepen and broaden our digital imaginations? What if the work of education is, as bell hooks has said, to teach transgression? What will the newly reconceived education look it, smell like, taste like, feel like, sound like, be like?

When I talk to people about dialogical learning, they often reply, "Yes, we have great discussions in my class." But discussion and dialogue, as learning methods, are different things. And then there's conversation. Conversation too can be a sound learning method in formal theological education. Conversation Theory, developed by Gordon Pask, originated from his work in cybernetics and attempts to explain learning in both living organisms and machines. Pask's fundamental idea was that learning occurs through conversations about a subject matter make knowledge explicit. Conversations can be conducted at a number of different levels: natural language (general discussion), object languages (for discussing the subject matter), and metalanguages (for talking about learning/language). In order for conversation to facilitate learning, Pask argued that the subject matter you are teaching should be represented in the form of entailment structures, that is, showing the relationship between two sentences where the truth of one (A) requires the truth of the other (B). The critical method of learning when using conversation theory is "teachback" in which one person teaches another what they have learned. According to Pask there are two different types of learning strategies in conversation: serialists who progress through an entailment structure in a sequential fashion (as in a story narrative structure), and holists who look for higher order relations. The suitability of Conversation theory to theological education is self-evident. Conversation theory, for example, is applicable in a formal theological education context as a process for learning in supervised ministry. Through directed conversations students learn from their experience, and from peers, as they interact to make explicit what they are learning in their ministerial contexts. Conversation theory is a suitable process for the integration of concepts learned in the academic context (the classroom with a subject-matter focus) and their praxis in the supervision context. Conversation theory can be applied to solicit deeper and explicit learning from an immersion experience in a different cultural context. The three pedagogical principles in conversation theory are: To learn a subject matter, students must learn the relationships among the concepts. Explicit explanation or manipulation of the subject matter facilitates understanding (e.g., use of teachback technique). Individuals differ in their preferred manner of learning relationships (serialists versus holists). One advantage of the online asynchronous learning environment is that the conversation "slows down," and this allows the instructor time for analysis of student responses and fosters more intentional pedagogical responses that promote deeper dialogue and conversation. To learn more about conversation theory, see Gordon Pask, Conversation, Cognition, and Learning (New York: Elsevier, 1975).
Wabash Center Staff Contact
Sarah Farmer, Ph.D
Associate Director
Wabash Center
farmers@wabash.edu