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When you teach online, you get accustomed to classroom teachers telling you they can’t imagine not being in the same place at the same time as their students. Usually what they dwell on is not being in the same place. They profess difficulty imagining being geographically distant from their students. They question how it’s possible to teach without the body language, visual cues, tone of voice, and the like, that the physical proximity of being together in a classroom affords. Perhaps because I came to online teaching from a background in field education where, by definition, my students left campus to go somewhere else to learn, and in denominational leadership, where leading phone conferences with participants scattered across the country was the norm, I was not overly daunted by the prospect of communicating with people in other places. What I knew would be challenging is the lag in time. I had always relied on the immediacy of classroom teaching. There are some people whose thoughts come out of their mouths perfectly formed into sentences whose meaning is crystal clear. I am not one of them. I tend to economize too much with my words, or make leaps of logic in my head, or have to backtrack to fill in context. When people are taking in what I’m saying at the same time as I’m saying it, however, I can compensate. I am pretty good at quickly sensing what I need to clarify. I am most comfortable when teaching is like a dance and I can use my partner’s responses in real time to make it work. When you teach online, the song can be over by the time you realize that your students never got into the rhythm and have danced a different dance. The hallmark of asynchronous online education is that students are working at different times throughout the week, entering and exiting the class at their own pace and paying you attention on their own time. Their engagement with you and with the material may be just as high as in a classroom, but its timing will be unpredictable. You simply cannot know when a comment or explanation from you will finally reach them. And students experience the same thing, of course, from you. Unless you are willing to log in to the course every hour of every day, their question or confusion might not get addressed right away. Sometimes what happens while you are gone, therefore, is that a misguided thread of discussion can take on a life of its own, a set of odd assumptions can be built up about the reading, or simple errors in the assignment compounded. What I have learned about communication in online teaching—to switch to a different metaphor—is that it bears similarity to letter writing. You write down your thoughts, hit Send and put them into cyberspace, and hope they reach your reader in good time.  Then you wait to know whether your words made enough sense and what your correspondent thinks of them. If the correspondence is important, sometimes you find yourself anxiously going to your mailbox over and over again to see whether anything has been delivered back to you yet in the post. The comparison between online education and letter writing is ironic to say the least.  Usually we think that technology serves to speed everything up in our lives. But it is instructive as well. In the old days of letter writing, we used to take care with what we wrote, and there were conventions that helped us convey meaning. Usually we started with a few references to our correspondent’s most recent missive to us, commenting on their news. Then we would hit the highlights of our own, sharing some content and then reflecting on it. We often concluded with questions for the other to answer the next time they wrote, in part to encourage a swift reply. In online teaching I have learned to take almost excruciating care to frontload what I am trying to teach and to explain ideas and instructions in detail. I try to learn who is in class before it starts so that I can scaffold my teaching upon their experience. I communicate the most important ideas of the course as clearly as I can and follow with some pointed questions to invite them into the discourse. And then I wait and let time do its work.

We can boil successful strategic planning around distance education down to three things. First, know how to create lots of ways to use the digital environment for effective teaching and learning. Second, know your potential students. Third, bring the two together: develop a set of scenarios in which to leverage certain forms of online teaching and learning to engage those potential students. Let’s break it down. The core skill to designing good modules week after week for an online or hybrid course is to find the sweet spot between learning outcomes, learning activities, and supporting technology. It would seem like that is three different skills, but it is actually one integrated set of decisions. You start by producing a clear set of learning outcomes (not goals, and not objectives, which always tend to be descriptions of course content). Then, you try to figure out a set of activities (assignments, if you will) that if the students do them will help them master the outcomes. These often progress from individual work to interactive dialogue in community. Then, you go looking for the technology that will support the learning activities that will help achieve the learning outcomes. It is circular. The magic happens when you find the right CMS functionality, tool, or plugin that not only helps the students do what they need to do to learn, but also supports you, the faculty member—especially in time management ways—keep up with the grading, assessing, and giving feedback that is all a necessary part of facilitating good learning. Together, these integrated pieces usher the students through a set of individual, small group, and corporate activities that help them achieve each module’s learning outcomes. A vibrant community of online teachers share best practices and begin to develop an array of these module scenarios (complete with outcomes, activities, and technology) that can be tweaked and modified for different content and different outcomes. This is the heart of an effective community of online teachers. The other piece of strategic planning is to know your students. This includes the usual information: where your students live, what denominations they serve, and all the other sorts of demographics we gather. But none of that is as important as being able to describe the type of life (or types of lives) that include being a part of your seminary. What are the barriers that may prevent participation in your learning community? Is it the commute? Is it the second or third commute in one week that moves the equation from possible to impossible? Is it the requirement to disrupt family, jobs, and support networks in order to move to your campus? Is it having to fly to your city two or three times a semester? A series of focus groups with a set of current students and another with prospective students could create a clearer understanding of what those barriers are. Then, a set of brainstorming sessions by your community of effective online teachers might be able to identify a new set of technology-enhanced tools and processes that could help you lower the barriers and engage your students’ lives more effectively in theological education. Strategic planning gets interesting when we can do just that: bring our newfound capabilities for creating diverse learning scenarios to bear on lowering barriers to participation in the life of your seminary—without lowering the quality of your education.  Can we leverage a virtual learning community for deeper learning in the courses we already offer—essentially increasing the quality of our education? Can we penetrate our current region to a greater degree because more types of lives can take on participation in our learning community and succeed? Can we create new scenarios that transcend the boundaries that previously limited the distance or frequency a student would have to surmount in order to come to campus?  The information age has dismantled a lot that is familiar about the way we have approached theological education. But, it could also be an avenue through which we revitalize, deepen, and extend our theological education to more people.

I love the face-to-face learning environment. Even when I stood before my first class, uncertain if I knew enough to teach for 10 minutes much less 75, I thrived on the energy in the room. I also felt somewhat at ease with the basics, given I could draw on a lifetime of experience as a student.  When we become teachers, most of us start by emulating the best we have known and their classrooms. In my career, I have handled the auditorium lecture, the seminar, the project-based learning course, and on-site education in the streets of another country. I had good models for them all. Then came online. Until I started working on a system-level “e-learning” committee, I knew little about this mode of delivery. It did not exist when I went to school. And at my institution, there was a decided distrust about the whole enterprise. Most faculty thought online education ran counter to the best of what college instruction should be. Many administrators thought it ran counter to the ethos of the institution itself. But I needed a change and a challenge.  Out of curiosity, I enrolled in an online course at another UNC-system institution. The course was well thought out, beautifully mounted, and, with an engaged instructor, I loved it. I wanted to try teaching in this format, although I recognized that I was an advanced adult learner and my students were largely beginning undergraduates. Luckily, my chair and colleagues said okay. Even with no institutional training or incentives, I dove in. My first time out, I taught three different fully-enrolled general education courses. Miraculously, I survived and some fifteen years later, I have no desire ever to go back to a traditional classroom. The reasons for that change are complicated, but I want to focus on three ways in which I found myself becoming a better teacher online. First, online teaching reinforced that learning happens when students invest in pursuing questions that intrigue them. Thus, when conceptualizing my classes, I chose to position myself as a mentor and a guide instead of the authoritative voice or the day’s entertainment. By creating opportunities that assist students in understanding and formulating the kinds of questions scholars ask, I watched the learning space become less about transmitting knowledge and more about helping students find their own academic voices in line with their interests and learning goals. Rather than mastering a set of facts, we spend our time on skills such as locating appropriate academic resources, analyzing primary and secondary texts, crafting better arguments, and making persuasive and polished presentations. Second, being attached to a computer all day produced greater diligence with my own research. The pressure of setting up an online course (and I change my courses almost every term) feels intense while it is happening. But once class gets underway, the structure of each week produces a rhythm. The teaching tasks (answering questions, grading, interacting in discussion) come in predictable spurts and get accomplished more efficiently. I am not constantly scrambling to get materials together for the next class session. This calmer and steadier pace allows me to build in the time I need for my scholarship, which, in turn, feeds back into my teaching and makes for improvements on the next course iterations. Third, I see student needs and challenges more clearly. Believe it or not, evaluations prove key here. Do not get me wrong. Feedback about online courses invites trolling. And many students, most likely due to the physical remove, tend to be harsher with their assessments. But if you look past the complaining, you see that they are frequently saying “we are ill-equipped for self-directed learning” (especially if the expectation was for something rote). My students are smart and capable. But they have often not been pushed by an increasingly impoverished K-12 system to ask their own questions, to evaluate resources analytically, or to make cogent arguments in sound grammatical form. They are also not accustomed to seeing professors as partners in learning, who will work with them. I have to do considerable outreach and encourage students to ask for the time and attention they might need. I still have spent more of my life in a face-to-face educational environment as opposed to online. But I now know more about the mechanics of learning because of leaving my comfort zone and teaching online. I was forced to think through my pedagogical choices. I stay current with and adapt to the available technology. And I have to work to construct a learning community, rather than counting on shared space to do the job. Teaching online is making me a better teacher. Questions for Consideration: Who am I in the classroom? How do I define my role and how does my pedagogy reflect that position? Do I make time to review my classes over the duration of each term, making certain that my assignments correspond to the learning goals I have established, including the skills I want to help my students develop? How can technology be helpful to me in my instruction? What do I use outside of the classroom (e.g., to stay in contact with family and friends, to shop, to organize my life) that might be useful in the classroom?

Time and time again, I find that successful online students are those with skills of self-direction, self-regulation, and time-management. Self-directed learners determine their learning needs, set learning goals, locate and access suitable resources for learning, manage their learning activities, monitor and evaluate their performance, and reflect on and reassess their learning strategies. Self-directed learners have skills of self-regulation—this encompasses concentration, self-awareness, self-discipline, time-management, delaying gratification, and self-assessment. However, as Sandie Gravett notes in her blog post, students often feel ill equipped for self-directed learning (https://www.wabashcenter.wabash.edu/2018/09/becoming-a-better-teacher/). How do we encourage students to assume responsibility for their learning and become self-directed learners? It takes more than signposts and reminders. For many years, I signaled the importance of these skills by linking to websites such as "What Makes a Successful Online Student" which states: “With the freedom and flexibility of the online environment comes responsibility. The online process takes a real commitment and discipline to keep up with the flow of the process.” I also encouraged them at the beginning of the semester to write down all of their deadlines in a scheduler. I would even email them reminders each week. And still, I found some students fail simply because they fell behind: they prioritized other courses and responsibilities, or they procrastinated and left it until a later time that never came. Online environments can exacerbate tendencies towards procrastination and distraction. We can find endless rabbit holes online that fuel procrastination and undermine our efforts at self-discipline (as Tim Urban humorously depicts in his popular blog post on procrastinators, https://waitbutwhy.com/2013/10/why-procrastinators-procrastinate.html). We are also prone towards continuous partial attention–the process of paying simultaneous attention to numerous sources of information, but at a superficial level. Unlike multitasking, which is driven by a desire to be productive and efficient, continuous partial attention is motivated by the desire to continuously connect and be connected in an effort not to miss anything. As Linda Stone remarks, “It is an always-on, anywhere, anytime, anyplace behavior, and it involves an artificial sense of constant crisis” (https://lindastone.net/qa/continuous-partial-attention/). Our students have a fear of missing out (“FOMO”), and their attention is often interrupted by notifications and alerts on their cell phones. Although we have no control over our students’ behavior and whether they will ultimately succumb to the pull of distraction and procrastination, we can incorporate various activities in our online courses to encourage them to develop skills of self-directed learning. For example, you can facilitate greater self-awareness of their study habits and learning strategies by assigning introspective writing exercises where they answer questions such as: What tasks am I currently procrastinating? Is it because I’m unsure of how to do them, or afraid of doing them poorly? What activities do I gravitate to when I procrastinate? (Nilson 2013, 83) Here I share a few strategies drawn primarily from Linda Nilson’s Creating Self-Regulated Learners: Strategies to Strengthen Students’ Self-Awareness and Learning Skills (Stylus, 2013). Again, self-regulation refers to a sub-skill of self-directed learning: how students approach learning tasks in our online courses. You can introduce them to self-regulated learning from the outset by assigning a reading such as Robert Leamnson’s (2002) article, “Learning (Your First Job)” available through the University of Georgia Center for Teaching and Learning: http://www.ctl.uga.edu/uploads/main/mainLearningYourFirstJob.pdf. It begins by emphasizing that learning is “not something that just happens to you, it is something that you do to yourself,” and then shares strategies for focusing attention, managing one’s time, studying, and preparing for exams. You can encourage students to set goals for their learning by having them write a paper at the beginning of the course entitled “How I Earned an A in This Course” (Zander and Zander 2000). This exercise encourages students to envision concrete and attainable goals for their learning, and it also gives you a sense of their hopes for the course. You can have students revisit them at the end of the semester, reflecting on the extent to which they followed their strategic plan, when, how, and why they might have strayed, and how this impacted their actual performance in the course. You can help them self-test their understanding of the course materials through reflective writing and visual mapping tools. You can do “learning logs” where they identify the main points of each reading, what they found most surprising, what they found most confusing, and why they found it confusing (Bean 2011). Or you could have them write double-column notes on the readings: one column with substantive notes similar to those of “learning logs” but another for their personal reactions (feelings, attitudes, values, beliefs, perspectives, prior knowledge, changes in their way of thinking). (Nilson 2013, 27) You can have them test their understanding through “mind dumps,” where they write down all they can remember about the readings, videos or podcasts, or have them create visual study tools that map out, integrate, and structure what they’ve learned (Nilson 2013, 33). After you give students feedback on their work, you can have them complete meta-assignments that ask them to explain what they think our feedback means (Nilson 2013, 56), or write a letter to the next class about the paper or project: how to prepare for tackling the assignment, what strategies to take, what missteps to avoid, and the value of the assignment (Nilson 2013, 56). Finally, you can have students reflect on their learning through course “wrappers”: at the beginning of the course, students write what they think the subject matter or discipline is about, how it’s done, and why it’s important, and then at the end of the course they revisit those questions and compare their answers (Nilson 2013, 87). Another closing activity might be short “Future Uses” papers where they identify the three most important concepts or skills they learned in the course, why they consider them important, and how they might use them in the future (Nilson 2013, 88; Svinicki 2004). These are just some ways that we might help students develop skills of self-direction, self-regulation, and time-management so that they can be successful in our online courses. Works Cited Bean, John C. 2011. Engaging ideas: The professor’s guide to integrating writing, critical thinking, and active learning in the classroom (Second Edition). San Francisco: Jossey-Bass. Nilson, Linda. 2013. Creating Self-Regulated Learners: Strategies to Strengthen Students’ Self-Awareness and Learning Skills. Sterling, V.A.: Stylus. Svinicki, Marilla D. 2004. Learning and motivation in postsecondary classrooms. San Francisco: Jossey-Bass. Zander, Rosamund Stone and Benjamin Zander. 2000. The Art of Possibility. Boston, MA: Harvard Business School Press. min Zander. 2000. The Art of Possibility. Boston, MA: Harvard Business School Press.

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