Resources

We live in exciting times. Even just 10 years ago, the technology to teach the kind of online course that I would dream about was simply unavailable. But not anymore. Today the technical tools needed to teach a course can scale the heights of one’s imagination. They are not only available, but affordable for instructors. In this post, I want to geek out over tech tools, especially as they relate to the online Beginning Greek class I am teaching this academic year. Unicode language keyboards If students are going to learn a language online, they need a no-hassle way of easily typing its alphabet. I am currently teaching on Canvas but what I say here would apply to Sakai, Blackboard, Moodle, or any other learning management system (LMS). The best keyboard available for most languages is Keyman (latest version 10.0; for Greek, pick the Greek Classical keyboard). It uses unicode (or ‘universal encoding’), which means that the keyboardist no longer has to worry about what fonts are installed on a given computer. In any font, when you type in Greek or another selected language, the output is consistent. The Greek classical keyboard is especially well-designed, complete with a tutorial and keyboard layout visual. It is available for Windows, macOS, the iPhone, iPad, and Android interfaces, and best yet, it is free. There is even a nice selection of ancient Hebrew keyboard options. Video production and encoding As I suggested in my previous blog, the language instructor ultimately needs to create personal instructional videos. I produced over 80 of them (7-10 minutes each) to cover the content of Greek 1 and 2 (two semesters). I quickly discovered that a microphone is more important than a video camera. Audio quality is more important than video quality. Since many universities now require captions with videos, the better the sound, the more accurate are the automated subtitle scripts produced by YouTube and other caption services. I find that I did far less editing of the subtitle scripts when my microphone and sound quality improved. Here’s my advice: invest in a high quality microphone, save on cheaper video cameras. I particularly like the Yeti USB Microphone ($128.73) for my laptop, but if one is recording off a tablet or phone, the Boya 3.5mm Microphone ($19.95) is excellent for shutting out background noise. But built-in microphones on your computer and phones are the worst. To avoid echoes and the way-off-in-the-distance muffled sound these produce, get a good microphone. Some decent video cam’s include: the Logitech 930 series ($68.00), or simply use your tablet or smartphone camera.   Once the video is produced, the course designer will need a good editor and encoder. I always want something simple and easy-to-use. Screencast-o-matic is excellent for cutting out video I don’t like. I can insert slides, text, photos, and even external video if I wish. It is a subscription service ($36 for 3 years or $1/month) and well worth it to save much grief for the less technically savvy person (myself included). It also encodes the video for easy upload onto YouTube, Vimeo, or other video channel sites. Headset for video conferencing and synchronous teaching It just takes one. Just one computer with bad feedback on its sound system and the entire video conferencing session is a disaster. Whether using Zoom, Big Blue Button, Skype, or other conferencing tools, getting a headset with microphone and asking your students to buy it are crucial to eliminate screeching distractions. Especially if one meets with a small group tutorial session online, or even a large synchronous classroom setting, having everyone log into the session with a headset will allow all to be heard without nasty feedback or echoes. My recommendation (and it’s cheap) is the Mpow USB headset/microphone ($22.99). I would add the headset as part of the textbook order.  Recommended OER’s Lastly, there are many free open educational resources (OERs, pronounced “oars”). I was surprised to find many good Greek tools online. The United Bible Society, for example, has the entire UBS5 Greek New Testament available for public use. Greek professors often post their own videos and other resources to help students (here’s a fantastic one called Daily Dose of Greek). The Perseus project has a parsing engine online for New Testament and other Greco-Roman texts. There is an exciting world of free OERs ready to be employed by the innovative course designer. The tough part is choosing which ones to use, but that is a welcome problem to tackle.

One of my favorite movies growing up was the The Sound of Music. I loved—and still love—the opening scene: the vast panoramic of Julie Andrews, arms outstretched, as Maria, belting at the top of her lungs: “The hills are alive with the sound of music!” Each song and every word from the film is etched in my memory!Perhaps you, too, can recall the scene where Maria teaches the children to sing: “Let’s start at the very beginning; a very good place to start. When you read you begin with A-B-C. When you sing you begin with Do-Re-Mi, Do-Re-Mi. The first three notes just happen to be Do-Re-Mi, Do-Re-Mi, Do-Re-Mi-Fa-So-La-Te-Do!” By the end of the film, the whole family has mastered the art of singing and it leads, literally, to their freedom.Mastery comes with a solid foundation and practice; with learning the basics, making mistakes, asking questions and correcting course. Mastery requires starting at the beginning—so that a certain freedom can surface once the basics are etched in our memories—even when learning online. As teachers, we need to provide an opportunity for students to master the basics not only of content, but also of the learning environment; to develop the thought and muscle memory of working with technology. Only then can they set aside the concern of technology and truly enter into the freedom and joy of the online learning environment.The greatest support I find for students in effective online teaching is to create a “Getting Started” module for every course I build. The language and idea of “Getting Started” is owed to the training module I completed with Quality Matters (https://www.qualitymatters.org/). I keep this language because it invites engagement with the full range of students, from neophyte to novice to expert in the online learning environment. All students are invited to review the basics. Some can be skimmed over; others perhaps not. The point is: there are many notes in this environment which need to become second nature and I teach them here.A typical table of contents for such a module contains the following foundational elements: (Do) How to upload your picture to your account, (Re) How to forward school email to your personal email account, (Mi) A tour of the course site, (Fa) How to post an original thread and respond to peers in a discussion forum, (So) How to access privatized videos, (La) How to create a video using PowerPoint or Zoom, (Te) How to submit and retrieve assignments, (Do) How to access the library e-reserves and more. These foundational elements are delivered primarily via videos and PDF documents using screen images highlighted with step-by-step instructions.These supports are made available the week before class begins and remain accessible for the entirety of the course. Students are encouraged to explore this module prior to the beginning of class to learn the A-B-Cs and Do-Re-Mis of the learning environment. I also provide an opportunity for a simple online discussion and assignment submission in advance of the course start to foster some familiarity and initial comfort with these processes.This module is partially transferable from course to course, so I am not re-creating the wheel each course. Personalizing a few videos however—such as a tour of the course site—communicates my care for the current group of students.As a practice, I meet with online students individually via Zoom one or two times a semester. During these sessions, I inquire what I could do better to support their transition to online learning and also how I can continue to support their learning in this environment. Last semester I learned—unfortunately late in the game—that a number of students never learned how to use the library’s database resources. This naturally impacted the quality of their research, learning and integration. As a result, moving forward, each course will contain a video showing how to do research using the vast electronic scholarly resources available through the library system. This will find its home in the “Getting Started” module.So remember, while we grow beyond neophyte, novice and toward master teachers in the online environment, the neophyte online learner will always be with us. While students need the “Getting Started” module to varying degrees, let’s keep providing the basic A-B-Cs and Do-Re-Mis because there will always be need for some students to start at the very beginning so they can set aside the concern of technology and truly enter into the freedom and joy of the online learning environment.

“I feel like I’m constantly grading now.”  My colleague’s comment was offered as a lament over so much more assessment now that our school had transitioned to an online curriculum. That online courses required more grading was a surprise, and a mystery, to me at first too. Why should the delivery format make such a difference to how a course gets graded? There is an answer to that question, and the nature of learning provides the answer. Online learning is learning mediated by distance and time. It doesn’t have the same social component, or the immediacy of interaction, that learning in class does. Going to class—and therefore, presumably, learning—constitutes the primary blocks of a residential student’s day, but learning done by students in an online school is often piled onto or squeezed into a daily schedule that is not otherwise centered around education. Online learning, therefore, occurs in isolation from many of the reinforcements to comprehension, inquiry, and creativity provided by face-to-face environments, e.g., shared space, informal conversation, direct and immediate access to professors, and even simple sensory aids like handouts, refreshments, show-and-tell objects, and rituals used to begin and end class. These sorts of things all contribute, in face-to-face education, to creating a learning environment that marks the moment of learning: “Now, here, learning is happening,” they convey.   In other words, they help sustain student engagement. Online instructors must find other ways to achieve what going to class achieves for residential students. We have to design our online courses in ways that grab our students’ attention and keep them motivated as they progress. We learn to employ strategies that encourage students to logon frequently, help them feel present within the online space and online community, provide them with frequent opportunities to verify their understanding of course content, to ask questions, to participate in discussion, to receive feedback, and to see their progress.  Frequent, small assessments constitute one of these strategies. They play a role in a larger ecology of learning that has many points and modes of engagement. Certainly, instructors can overload a course with too many little tasks and activities, but, generally speaking, lessons that are chunked into multiple small assignments keep students more engaged than do lessons consisting simply of reading and discussion—leading up to a big test or paper at the end of the course. In addition, when those smaller chunks are graded, students must complete them in order to succeed in the course. Grading creates a point of connection between student and professor, especially if it includes feedback and not just a number. As they accumulate, grades can provide students with a visual picture of their progress. This is the reason why online education can involve so much grading. It’s about engagement. It isn’t necessarily about the need to measure or evaluate every single thing an online student does. One does not even have to award numbers or letter grades each time.  (Continually having to decide where student work falls on a grading scale is what tires instructors like my colleague.) The larger point is that student engagement and motivation are keys to successful learning in general, no matter the delivery method. And this is what teaching online, with its seemingly endless assessment, has taught me about learning. There are many studies proving the connection between engagement and learning. Since I cannot do justice to them here, I will close by reflecting on my own experiences as a learner. Like many future academics, motivating myself to learn was never particularly hard and I got to study things that naturally aroused my curiosity. I did not need bells and whistles to make me interested. But there are always exceptions. When learning is obligatory or seems irrelevant, it’s been the graded assignments that have spurred me on. Several years ago, I had to take a course in driver safety to be allowed to shepherd students on field trips. The course didn’t involve any actual driving but, rather, watching videos and taking a test. I was largely bored and disengaged until it was time to be tested. Then my competitive nature kicked in. When I passed with a nearly perfect grade but did not receive 100%, I wanted to take the course over again!  To this day, I still remember the driving rule that I got wrong on that test.

Two years ago I decided to kill voice-over PowerPoint as an online teaching tool. It wasn’t nearly as hard to kill as I thought it would be. And, for good reasons, I won’t go back. If you are new to online teaching, someone will inevitably suggest voice-over PowerPoint as a core component of online course design. They may even insist it is an “easy” entry into online teaching. When I started teaching online graduate seminary courses in theology, I relied heavily on voice-over PowerPoint. I used it for several consecutive years. But not anymore. Voice-over PowerPoint is taxing, redundant, and rigid for both instructors and students. More important, it doesn’t support productive or engaged learning online. Voice-over PowerPoint allows an instructor to design a visual presentation and then record narration or lecture content in sync with the slides. Thankfully, individual slides can be re-recorded without starting over from the beginning. In the narration recording, the instructor controls when the slides advance for the viewer. In online courses, typically the file is converted into streaming video that can be posted for students to view. Slightly more sophisticated tools (Prezi, Screencast-O-Matic, Camtasia, etc.) provide non-linear options or include video. At first glance, these tools simulate residential classroom practices. In residential courses, PowerPoint can enhance learning by adding visual content, important textual information, and helpful organization and pacing. Constructing PowerPoint presentations without voice-over narration is relatively straightforward, and most residential classrooms have appropriate technology support. In residential classrooms, I use PowerPoint to support interactive lecturing, which includes collaborative in-the-moment conversation, clarification, and imagination. Recreating residential patterns for using PowerPoint therefore seems to make sense in the habitat of online teaching and learning, but there are uncomfortable surprises. Voice-over PowerPoint is time intensive, not easily updated, and it tends to lock-in problematic course design. Voice-over PowerPoint is more time consuming when it is an online course component. Even if you are not a stickler for articulate and well-paced narration, it takes substantial time to get it right. Rendering voice-over PowerPoint files to streaming files takes considerable computer processing time. The first time I rendered a video, my computer was locked and unresponsive for six hours. With adequate technology support services, the process can move faster. Yet this means working on lectures well ahead of time, and many instructors lack adequate technical support. In addition, once a PowerPoint is rendered into streaming video, any changes, even very small changes, are incredibly cumbersome and frustrating to implement. One colleague of mine finds rendering videos so exasperating that she works from the tight space of her bedroom closet where she can curse and pound the walls every time her laptop computer crashes. On one occasion it crashed seven consecutive times. In course evaluations and check-ins, my online students have reported that voice-over PowerPoint feels laborious and redundant while residential students often found it helpful. The difference has to do with how online students multitask and manage fulltime work environments while pursuing education. Online learners prefer content they can listen to or watch without long stationary stretches at a computer in a solely receptive rather than interactive mode. When PowerPoint is content heavy and stretches beyond 15 minutes, students report being confused and frustrated. For example, they struggled to take notes while watching and listening because both tasks required the same screen. I responded by providing copies of slides and note-taking guides, but the situation and frustrations did not improve. Relying heavily on voice-over PowerPoint lecturing is not good online pedagogy. In residential contexts it can be interactive and invitational, but online it is one-directional and redundant. Instructors spend a lot of time putting together content not easily updated or augmented. Students spend a lot of time tediously copying down content, memorizing content, and repeating it on an exam. This kind of copying and rehearsing is labor intensive. And in the end, it does not mean students can demonstrate how new information or paradigms are useful, fruitful, or relevant. The learning patterns of redundancy don’t truly engage a learner or enhance a learner’s agency.   Thus, no matter how much time you have already invested, it is wise to avoid relying heavily on voice-over PowerPoint and equivalent tools. Instead, consider these alternative best practices for promoting productive and engaged learning online. Try moving PowerPoint content to course pages. Course page content can include images, links, and embedded PDF readings. Components and texts can be easily updated and corrected by the instructor. Page content can be saved and transferred if your course platform changes. Make sure the information you want to convey to students is not already available from trusted online sources or trusted scholars. Curate, rather than recreate, the best resources to avoid redundant faculty work. In the discipline of theology, this introduces students to a wider range of voices, generously celebrates other scholars’ expertise, and models how and where to find good theological information online. Incorporate interactive learning activities that invite students into the learning process in ways voice-over lectures cannot. For example, one of my objectives in an online Christology course is to raise critical awareness around how images of Jesus can support nationalism, injustice, violence, and racism. I used to provide images in PowerPoint presentation. Now I ask students to go in search of images and post them to a digital bulletin board (such as ./>Padlet). Subsequently students move through page content, external links, and course reading. Afterwards, students return to their posted images and comment on what they have learned, see differently, or want to ask. Due to this small design change, learning became engaged and interactive while requiring far less time-intensive setup. I also widened my own pool of online images. Use short (approximately 10 minutes) recorded video segments to orient students to the content, learning, and objectives you have in mind for a whole course or course module. Basic computer apps and programs support short videos student can watch, listen, or download. Resist the editing impulse and keep it real. This allows students to hear and feel an instructor’s presence as an important point of orientation. Use PowerPoint or related tools sparingly for short forays into content that will not likely need updating. When slide presentation is crucial for course design, consider alternative tools such as ./>VoiceThread which allow students to comment, respond, or ask questions of the instructor in ways embedded in the slide presentation. (There is a yearly fee for VoiceThread, but it may be worth the expense.) Two years ago I killed voice-over PowerPoint in online teaching, and I won’t go back. The kill meant eliminating a central source of my own and student frustration. Not one student has complained about its absence, and the new course design gets strong reviews. Better strategies and shifting imagination have resulted in more sustainable online teaching and learning practices. Best of all, instead of repeating my recorded words and imitating my own voice, students are learning to exercise their own. And I get to see and evaluate more accurately what they are truly learning.

We can boil successful strategic planning around distance education down to three things. First, know how to create lots of ways to use the digital environment for effective teaching and learning. Second, know your potential students. Third, bring the two together: develop a set of scenarios in which to leverage certain forms of online teaching and learning to engage those potential students. Let’s break it down. The core skill to designing good modules week after week for an online or hybrid course is to find the sweet spot between learning outcomes, learning activities, and supporting technology. It would seem like that is three different skills, but it is actually one integrated set of decisions. You start by producing a clear set of learning outcomes (not goals, and not objectives, which always tend to be descriptions of course content). Then, you try to figure out a set of activities (assignments, if you will) that if the students do them will help them master the outcomes. These often progress from individual work to interactive dialogue in community. Then, you go looking for the technology that will support the learning activities that will help achieve the learning outcomes. It is circular. The magic happens when you find the right CMS functionality, tool, or plugin that not only helps the students do what they need to do to learn, but also supports you, the faculty member—especially in time management ways—keep up with the grading, assessing, and giving feedback that is all a necessary part of facilitating good learning. Together, these integrated pieces usher the students through a set of individual, small group, and corporate activities that help them achieve each module’s learning outcomes. A vibrant community of online teachers share best practices and begin to develop an array of these module scenarios (complete with outcomes, activities, and technology) that can be tweaked and modified for different content and different outcomes. This is the heart of an effective community of online teachers. The other piece of strategic planning is to know your students. This includes the usual information: where your students live, what denominations they serve, and all the other sorts of demographics we gather. But none of that is as important as being able to describe the type of life (or types of lives) that include being a part of your seminary. What are the barriers that may prevent participation in your learning community? Is it the commute? Is it the second or third commute in one week that moves the equation from possible to impossible? Is it the requirement to disrupt family, jobs, and support networks in order to move to your campus? Is it having to fly to your city two or three times a semester? A series of focus groups with a set of current students and another with prospective students could create a clearer understanding of what those barriers are. Then, a set of brainstorming sessions by your community of effective online teachers might be able to identify a new set of technology-enhanced tools and processes that could help you lower the barriers and engage your students’ lives more effectively in theological education. Strategic planning gets interesting when we can do just that: bring our newfound capabilities for creating diverse learning scenarios to bear on lowering barriers to participation in the life of your seminary—without lowering the quality of your education.  Can we leverage a virtual learning community for deeper learning in the courses we already offer—essentially increasing the quality of our education? Can we penetrate our current region to a greater degree because more types of lives can take on participation in our learning community and succeed? Can we create new scenarios that transcend the boundaries that previously limited the distance or frequency a student would have to surmount in order to come to campus?  The information age has dismantled a lot that is familiar about the way we have approached theological education. But, it could also be an avenue through which we revitalize, deepen, and extend our theological education to more people.

I love the face-to-face learning environment. Even when I stood before my first class, uncertain if I knew enough to teach for 10 minutes much less 75, I thrived on the energy in the room. I also felt somewhat at ease with the basics, given I could draw on a lifetime of experience as a student.  When we become teachers, most of us start by emulating the best we have known and their classrooms. In my career, I have handled the auditorium lecture, the seminar, the project-based learning course, and on-site education in the streets of another country. I had good models for them all. Then came online. Until I started working on a system-level “e-learning” committee, I knew little about this mode of delivery. It did not exist when I went to school. And at my institution, there was a decided distrust about the whole enterprise. Most faculty thought online education ran counter to the best of what college instruction should be. Many administrators thought it ran counter to the ethos of the institution itself. But I needed a change and a challenge.  Out of curiosity, I enrolled in an online course at another UNC-system institution. The course was well thought out, beautifully mounted, and, with an engaged instructor, I loved it. I wanted to try teaching in this format, although I recognized that I was an advanced adult learner and my students were largely beginning undergraduates. Luckily, my chair and colleagues said okay. Even with no institutional training or incentives, I dove in. My first time out, I taught three different fully-enrolled general education courses. Miraculously, I survived and some fifteen years later, I have no desire ever to go back to a traditional classroom. The reasons for that change are complicated, but I want to focus on three ways in which I found myself becoming a better teacher online. First, online teaching reinforced that learning happens when students invest in pursuing questions that intrigue them. Thus, when conceptualizing my classes, I chose to position myself as a mentor and a guide instead of the authoritative voice or the day’s entertainment. By creating opportunities that assist students in understanding and formulating the kinds of questions scholars ask, I watched the learning space become less about transmitting knowledge and more about helping students find their own academic voices in line with their interests and learning goals. Rather than mastering a set of facts, we spend our time on skills such as locating appropriate academic resources, analyzing primary and secondary texts, crafting better arguments, and making persuasive and polished presentations. Second, being attached to a computer all day produced greater diligence with my own research. The pressure of setting up an online course (and I change my courses almost every term) feels intense while it is happening. But once class gets underway, the structure of each week produces a rhythm. The teaching tasks (answering questions, grading, interacting in discussion) come in predictable spurts and get accomplished more efficiently. I am not constantly scrambling to get materials together for the next class session. This calmer and steadier pace allows me to build in the time I need for my scholarship, which, in turn, feeds back into my teaching and makes for improvements on the next course iterations. Third, I see student needs and challenges more clearly. Believe it or not, evaluations prove key here. Do not get me wrong. Feedback about online courses invites trolling. And many students, most likely due to the physical remove, tend to be harsher with their assessments. But if you look past the complaining, you see that they are frequently saying “we are ill-equipped for self-directed learning” (especially if the expectation was for something rote). My students are smart and capable. But they have often not been pushed by an increasingly impoverished K-12 system to ask their own questions, to evaluate resources analytically, or to make cogent arguments in sound grammatical form. They are also not accustomed to seeing professors as partners in learning, who will work with them. I have to do considerable outreach and encourage students to ask for the time and attention they might need. I still have spent more of my life in a face-to-face educational environment as opposed to online. But I now know more about the mechanics of learning because of leaving my comfort zone and teaching online. I was forced to think through my pedagogical choices. I stay current with and adapt to the available technology. And I have to work to construct a learning community, rather than counting on shared space to do the job. Teaching online is making me a better teacher. Questions for Consideration: Who am I in the classroom? How do I define my role and how does my pedagogy reflect that position? Do I make time to review my classes over the duration of each term, making certain that my assignments correspond to the learning goals I have established, including the skills I want to help my students develop? How can technology be helpful to me in my instruction? What do I use outside of the classroom (e.g., to stay in contact with family and friends, to shop, to organize my life) that might be useful in the classroom?