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The Lives of Campus Custodians Insights into Corporatization and Civic Disengagement in the Academy
Date Reviewed: July 26, 2017
I decided to review this book because of a story one of my professors, Kenneth A.R. Kennedy, told me in college. While he was doing his dissertation research at a university in India, he learned the most not from the esteemed faculty, but from an “untouchable” custodian. Similarly, in the preface to this book, Peter Magolda describes Juanita “Pat” Denton, the head custodian of the residence hall Magolda was directing for his first full-time job, as his mentor: “I learned that custodians knew as much, if not more, about the residents and the condition of the residence hall than I did” (xix). The invaluable lessons he learned from Pat, combined with frustration that higher education scholars have virtually ignored custodians as subjects worthy of study, led Magolda, a professor emeritus of educational leadership at Miami University, to write The Lives of Campus Custodians.
Magolda combines more than a year of participant observation, ethnographic interviews, and literature review to give us a valuable glimpse into what daily life is like for custodians on two different college campuses. I especially enjoyed the many tell-it-like-it-is quotes from custodians that Magolda includes, such as this one from George: “In 1974, HU was like a new world for me. . . . [Recently] I heard that the president thought the wages here were comparable with other jobs in the region. Comparable to what? They [new custodians] are still starting off at $9.35 an hour. And health care premiums continue to rise. . . . It’s not much higher than minimum wage. The university mismanages its budget, and custodians have to pay the price” (107). Such first-hand observations highlight the usually hidden impacts of cost-cutting measures and other corporate managerial practices on campus custodians, many of whom do not earn a living wage, and who, like Samuel, have to watch their money so carefully that he will only buy his mother her favorite kind of cake for her birthday if it is on sale (71).
The book is also eye-opening about “community engagement,” and offers new ways to think about it. I teach a service-learning class every spring and have helped lead the faculty advisory group for our Office for Community Engagement. Yet until reading The Lives of Campus Custodians, I had never thought about having our students engage with an important but largely invisible community: the low-wage staff working at our university. As Magolda thoughtfully puts it: “Typically, higher education civic engagement involves working with communities outside the university, such as service-learning excursions to address societal ills. Yet the findings from this study suggest that subcultures within universities are equally in need of civic revitalization” (173). Moreover, Magolda challenges readers to consider, “Why does civic engagement by those on the margins, such as custodians, seem odd?” (188; Magolda provides several examples of civic engagement by custodians in the book).
Toward the end of the book, Magolda offers a series of concrete suggestions for how to improve matters for both custodians and the university, directed at administrators, supervisors, students, faculty, and custodians themselves. These range from “sponsoring professional development workshops that provide custodians with essential human relations and communication skills to share their wisdom with the larger campus community” (198) to encouraging custodians to unionize (or find other ways to band together and bargain collectively).
Unfortunately, there are also some serious problems with The Lives of Campus Custodians. First, the book is often quite repetitive, with the same phrases used almost verbatim in subsequent paragraphs (61, for example), and later chapters repeating previous material, even including the same quotes from custodians. Second, the book too often simply summarizes its findings, rather than analyzing them using relevant theoretical frames. For example, given the topic of this book, it seems very strange that structural and symbolic violence, internalized oppression, positionality, and even labor and immigrant history (many of the custodians Magolda interviewed were refugees from Eastern Europe) are never mentioned. Third, the book often feels heavy-handed in its critique of the growing turn toward “corporate managerialism” in contemporary American universities (a trend which I also find deeply disturbing); at times it seems as if Magolda wrote the book more as an opportunity to critique campus corporatization than to illuminate the lives of campus custodians. And fourth, the vast majority of the custodians Magolda interviewed and worked with were White – 99 percent at one campus, and at least 78 percent at the other (18-26). This means that the book has relatively little to say about racial inequality, which is a serious issue for custodians on many campuses (one welcome exception is a spot-on quote about how racial politics affects custodians by self-described “huge-ass Black man” Calvin [104]).
For those of us who teach on Islam and Muslims, the teaching of the narrative of Joseph, or Yusūf in Arabic, is old hat. It has proven to be a useful pedagogical device for placing the Qur’an in conversation with the Hebrew Bible. The narrative is easy to ...
Student Blogs: How Online Writing Can Transform Your Classroom
Date Reviewed: July 11, 2017
Derived from the authors’ year-long research study of a fifth-grade classroom’s experience with blogging, this work suggests that integrating student blogs into a curriculum is an effective way to promote student writing. According to the authors, requiring students to blog not only enhances their written communication skills by making writing a priority, but it also increases student investment in learning by providing a space for them to share their opinions, build content literacies across the curriculum, and learn in conversation with one another.
Overall, this book provides educators with an accessible guide to incorporating student blogs into the classroom. It is divided into six chapters, plus a brief review of relevant works in digital literacy.
In the first two chapters, the authors focus on how to integrate blogging. Chapter 1 highlights several important decisions that educators interested in teaching with blogs must consider – namely, how will student blogging contribute to one’s overall learning goals, what blogging platform to use, and whether the student blogs will be public or private. Once the answers to these questions are in place, Chapter 2 suggests effective methods for introducing students to the practice of blogging, as well as the importance of creating guidelines and procedures for safe and responsible online writing.
Chapters 3 and 4 look at student blogging in action, suggesting that when students can practice and experiment with their writing in a low-risk environment they become more effective writers. Whereas Chapter 3 gives an inside view of the blogging instruction and learning that occurred in the authors’ fifth-grade classroom, Chapter 4 considers the importance of creating an interactive learning community that encourages dialogue and fosters student excitement for writing. Because digital spaces require students to engage with an audience beyond their teacher or peers, the authors contend that students are better able to engage their ideas in conversation with others and to see value in their writing.
Finally, Chapters 5 and 6 outline several logistical concerns around student blogging. In Chapter 5, the authors cover basic tenants of copyright and fair use issues to help prepare teachers and students for the responsible use of the copyrighted works and images created by others. Following this discussion of digital citizenship, Chapter 6 discusses the importance of offering formative rather than evaluative feedback throughout the blogging process. The authors claim that regular, low-stakes assessment is foundational to supporting and developing successful student writers.
Given the authors’ focus on elementary school writers, this book is perhaps most useful for K-12 educators who wish to begin incorporating student blogs into their classrooms. Nevertheless, those in higher education who are aspiring to improve student writing will also be able to glean sound pedagogical reasons for incorporating student blogs into our classrooms, as well as a helpful framework for how to do so. Unfortunately, several of the activities and examples provided by the authors throughout the book will be unhelpful given their primary and secondary school context.
Are You Smart Enough? How Colleges' Obsession with Smartness Shortchanges Students
Date Reviewed: July 10, 2017
“Stop telling your children that they are smart,” is the new rage in parenting advice. Research has demonstrated that praising children for their smartness tends to undermine their performance. Kids who believe that success is due to innate ability also tend to think that failure is caused by innate inability. When they encounter hard tasks, they are prone to give up and to view themselves, or the task, as inept. Nearly every college professor has experienced the frustration of such students, who often feel that their smartness entitles them to automatic A’s on every assignment, regardless of the effort, accuracy, or sophistication of their work!
In Are You Smart Enough? veteran educational researcher Alexander W. Astin calls upon college faculty to recognize that our institutions have helped to create this problem. Looking at the primary measures that colleges utilize to evaluate their success – standardized test scores, retention and graduation rates, course grades and GPAs – Astin’s central claim is that postsecondary institutions are more focused upon identifying smartness than developing it. College rankings, for example, are heavily weighted toward the standardized test scores for incoming classes. Course grades and GPAs mainly serve to mark students’ progression toward degree completion, to identify low-performing students who may need to be dismissed, and to aid in admissions for graduate and professional schools. Standard metrics do not assess the information core to colleges’ mission: what students learn and when they acquire the knowledge. Postsecondary education, consequently, has become more concerned with identifying and acquiring smart students than with developing students’ intellectual and academic capabilities.
Astin places much of the responsibility for this preoccupation with smartness upon faculty. While faculty often complain about the culture of entitlement that exists among undergraduate and graduate students, we create this culture through our admissions and grading standards, which imply that our job is to reward – rather than enhance – smartness. Many faculty view their jobs primarily as imparters of specialized content knowledge; we expect students to already possess the analytical and communication skills necessary to acquire that knowledge when they enter our classrooms. Astin claims that faculty preoccupation with student smartness is a product of our preoccupation with our own, as evidenced by institutional processes for hiring, tenure, and promotion. Just as colleges expect incoming faculty to be fully formed experts capable of displaying our smartness, faculty expect students to be sufficiently formed when they enter our classrooms.
Astin does not merely critique the institutional culture; he provides concrete guidelines for shifting our focus to growing and developing student learning. In particular, he recommends utilizing narrative evaluations in course grading. He also advocates expanding our assessment of student development to include the affective outcomes that are often central to college mission statements: leadership, citizenship, and service. He writes that colleges should pay particular attention to students’ spiritual development, given that a central component of the college experience is students’ exploration of their sense of purpose, their moral and ethical commitments, and their self-development.
Astin’s text is a significant contribution to the emerging literature critiquing our culture’s obsession with innate ability. It explores themes similar to those in Carol Dweck’s bestselling book, Mindset (Random House, 2006), but unfortunately does so with less substance and more redundancy. It would have been helpful if Astin had integrated evidence from educational and neurological research to support his core assumption that intelligence can be, and should be, developed among young adults. He could also have provided more substantive suggestions for changing academic cultures, with attentiveness to not only admissions and grading, but also to student support services, academic advising, institutional effectiveness, faculty governance, development, and alumni relations.
Overall, Are You Smart Enough? is an important and thought-provoking text for postsecondary faculty. While primarily focused upon undergraduate institutions, its central argument is just as relevant to graduate and professional programs.
The Power of Integrated Learning: Higher Education for Success in Life, Work, and Society
Date Reviewed: July 6, 2017
Habits of the Heart (Bellah et al., U C Press, 1985) was required reading in my first-year seminar in the late 1980s. That book, and the liberal arts education into which I was being initiated, changed my life profoundly. It introduced me to new modes of thought (sociology, philosophy, religious studies), instilled a critical sensibility (concern about individualism in American culture), and planted a seed about the importance of religion within a culture (and why it is worthwhile to study it). When I saw the name of one of Habits’ authors attached to a new book on integrated learning, something my own institution takes very seriously, I was intrigued.
Sullivan is a senior scholar at the New American Colleges and Universities consortium, and on one level this book merely reports on distinctive activities and programs at some of the member institutions. Those brief descriptions can be helpful and inspiring, especially if your school is embarking on similar programmatic development. A sizeable appendix offers short campus profiles of the twenty-five institutions. In the introduction, Sullivan addresses his readers as people (parents, prospective students, future faculty) who may be “looking for a college that seriously tries to integrate the liberal arts, professional studies, and civic responsibility” (1). There is a dizzying array of initiatives, but the book succeeds in its agenda of persuasion: that the ideals of integrated learning are significant and worthy.
Yet, there is a second aspect to Sullivan’s agenda, and at that level the book is a lot more interesting to those already situated in higher education. Woven throughout the book, Sullivan offers insightful commentary on the significance as well as the effectiveness of integrated learning. For example, at the end of the first chapter Sullivan connects the importance of service learning with emerging research in developmental psychology. Drawing on the work of William Damon who writes about the importance of forming a sense of “life purpose,” Sullivan argues that “growing into a mature, educated person committed to significant purposes requires living in a community where values are taken seriously and structure behavior in everyday life” (27). That is precisely what our more innovative programs can do: cultivate that needed sense of purpose, which in turn fosters resilience. But in Sullivan’s hands, resilience is not just about retention and graduation rates – it is part of a larger mission to produce a healthier civic culture with an engaged, proactive citizenry. Later, Sullivan posits, “the key factor is that the members of such societies share a sense of membership in some larger whole. This gives them an ability and willingness to recognize that the well-being of each group depends on cooperation with the others. Such shared expectations and bonds are the prerequisite for a functioning, pluralistic democracy” (60).
For those in theology and religious studies, this book offers a larger context in which to understand the work of instilling the virtues of tolerance and understanding. Those involved in service learning, study abroad, civic engagement, or vocation-related programming will appreciate that such initiatives are celebrated in these pages. At this level, the book can be a needed tonic for beleaguered faculty. If you share Sullivan’s ideals and his sense of the role liberal learning can play in that vision of a pluralistic, democratic society, then this book serves as a reminder of how your work contributes to that mission.