Resources
Recently I was working with my IT colleague, Dr. Justin Barber, on a project to use machine learning to gather data about student experience in our hybrid classes from our LMS (Learning Management System). Big data comes to theological education! Our curriculum committee was testing a common perception that our distance students felt better about their experience in the classes after they had been together on campus. To test this assumption, we asked Justin to do something called “sentiment analysis” on the discussion forums to see how the emotional tenor of their interactions changed once they had been together in space and time. Full disclosure: Justin is brilliant, and I often have no idea what AI (Artificial Intelligence) magic he has rendered. So, we always have to sit down for him to explain the results to me. Before performing the sentiment analysis, we summarized the aggregate posts of each discussion with three keywords to get a sense of the content of each discussion (excluding the common words that occur in almost every post like "the", "a", etc.). Then these three words would be analyzed before and after the campus visits to see if they were, on the whole, more positive after the students had been together. The three word combinations were often just the topic for the week and two key related terms. Hilariously, a colleague’s class in “Ancient and Emerging Practices” came up with the trio: church, tickle, sexuality. I had to explain to Justin who Phyllis Tickle was when he became concerned about what on earth was going on in that class. But as we scrolled through data from hundreds of forums over five years of data, week by week, the main word that showed up again and again was “thanks.” Thanks. As we scrolled, I was reminded of so many student posts that began with that word. “Thanks for sharing that story.” “Thanks for bringing up that topic, because I was wondering about it, too.” “Thanks for making that clearer, because when I read it I was totally confused.” While the results of the sentiment analysis were largely insignificant, this moment of realization of the function of gratitude in our online classrooms has stuck with me. It drew together something in my lived experience, but it was still surprising how often that it made the top three. Thanks. Not only in classes where emotional intelligence and personal sharing is expected, such as pastoral care courses, but in history classes, Bible classes, comparative religion classes. Many faculty fear a loss of relationality in online classes. They worry that peer-to-peer learning is diminished, that learning becomes a form of correspondence course between students and faculty. In my doctoral pedagogy class, students worry that conversations in online forums will mimic the trolling vitriol of Twitter comments. But here was dispassionate evidence that an attitude of respectful engagement was the overwhelming norm in all of our classes. In simple list form, we discovered over and over again the simple acknowledgement of indebtedness to another student: Thanks. As Justin and I processed this surprising result, we talked about how some of this polite deference might be a reflection of the somewhat tenuous nature of online community. Perhaps in situations where relationships aren’t reinforced by regular embodied interaction, a level of additional respect becomes a habitual marker of conversation in order to maintain connection and compensate for the way text doesn’t communicate body language, tone, or attentiveness. More cynically, this profusion of thanks might be a signal of perfunctory niceness, something that both our majority white female student population and church-related vocation students are socialized to perform. I like to think of this habit of gratitude as a way that students hold one another’s stories and learnings as gift. The esteemed religious educator Dr. Anne Streaty Wimberly once led a retreat in a church that I later served as youth minister. Even years later, the young people in that community remembered her as the “thank you for sharing lady” because she had taught them to receive every word spoken into the circle as gift, which required verbalized gratitude. Opening up a laptop in a faraway city to re-enter a challenging class alone can be a difficult discipline, particularly for students who already have very busy lives. Finding colleagues there who hold your contributions with respect and gratitude makes that space more gracious and inviting. And so our students, without our prompting, learned together to say thanks.
The Magic of Having Teachers Eric C. Smith, Iliff School of Theology My last first day of class – as a student – was fifteen years ago. But here I am again, somehow back for more. I could make this into one of those “how did I get here?” blogs, and that might be interesting. (The short version is that you should sign up for Wabash’s Breaking the Academic Mold writing workshop if you get the chance). But the how of it all is less interesting than the why. The why of this new first day of class, fifteen years after I thought I was finished, is that I discovered something I really wanted to learn, and I knew I couldn’t teach myself. Since you’ve found your way to a Wabash Center blog post, there’s a good chance you’re pretty great at teaching new things to yourself and to others, and there’s a good chance you’re a really accomplished learner, too. We probably have that in common. I’ve taught myself lots of things over the years, from Italian to citation formats to how to caption videos on the LMS to how to write a tenure dossier. We’ve all learned things without a teacher. But after spending a week in the Minnesota woods with the fantastic teachers Wabash brought to that writing workshop, I knew I needed to learn more, and I knew I couldn’t do it alone. That’s how I ended up here, on my first day of class in an MFA program in nonfiction. It’s my sabbatical year – a precious and rarifying privilege, to be sure—and I’m spending it trying to learn how to be a writer. I’ve written lots of stuff, of course, just like you have, but I want to learn the craft of writing. And for that I need teachers. It’s a wild and unexpected thing, if I’m being honest – the experience of having a teacher. I had forgotten, after a decade with my name on the syllabus, what it’s like to be a student. All the old anxieties showed up like the faces you’d hoped to avoid at your high school reunion. Will I be smart enough? Will I come across as too eager, or too entitled, or too much of something else, or—worst of all—will I come across as not enough? Does she really mean double-spaced with 12-point font? Do I really have to print a copy? What should I wear? But I don’t want to write about the anxieties; I don’t want to give those old faces the satisfaction. I want to write about the way euphoria took me by surprise. After all these years, I had forgotten what it means to show up to learn a thing and be greeted by someone ready to teach you. I had not remembered what it’s like to encounter an expert in a classroom, someone hand-picked and specially trained to help you learn. Even as someone in the education business, I had somehow lost track of the feeling of wanting to learn something and having someone show up ready to teach it to me. I’m remembering now that having teachers is magical. It’s magical to learn from someone who has spent a lifetime preparing to teach you. It’s magical to place yourself in the care of someone who’s ready to help. It’s magical to have a guide, to meet a mentor, to learn in community. The experience of having a teacher again, after all these years, is reminding me that that’s who I am to my students. I suppose that after so many intro classes and so many seminars, I had slipped into thinking about my role in many other ways than magical. I’ve thought of myself as an institutional intermediary, as an enforcer of policies and offerer of services, as a facilitator or orchestra conductor, and even sometimes as a “sage on stage,” dispensing arcana on demand. But now, back on the other side of things and remembering what it’s like to trust someone with my own formation again, I’m noticing the ways my students have told me what I’ve meant to them. I’m noticing how they describe me—and my colleagues—as transformative and foundational figures in their lives. I have tended to aw-shucks these comments away, reminding students of their roles in their own formation. But now, having teachers again, I think I understand better what my students mean. It’s still just the first day of class. All the frustrating parts of having a teacher are still ahead, and I’m sure there will be plenty of opportunities for realizing and remembering the ways in which I can be a frustrating teacher, too. There will be time for all of that, and more that I can’t anticipate. But for now, I’m reveling—I’m exulting and I’m nearly vibrating with excitement—at the magic of having teachers.