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This groundbreaking text does not approach teaching and learning from the do’s and don’ts (the mechanics and tools of pedagogy) but instead offers a comparative cross-national investigation of the goals and purposes of education in Singapore, China, Chile, Mexico, India, and the United States. What has each country set as its goals and purposes for the twenty-first century context of close global interactions and rapid information and communication technologies? And how does each assess tangible outcomes? An overarching inter-country similarity is that the goals of pedagogy result from both changes in each country’s contemporary particularity and in their evolving definitions of the global. For instance, in the twenty-first century, each country faces fast and fluid developments signified by the necessity of learning to learn, of competency of certification, and of online learning. How should teaching and learning respond? Should a nation or civilization choose the route of achieving adaptability to evolving goals? Or should a country center on the technical challenges related to a school’s function? Succinctly, goals mean who should learn what. These goals are not neutral or objective. Various stakeholders in society are vying for the appropriate ways of teaching and learning. Governments seek pedagogical goals that produce patriotic citizens; businesses want ideal employees; faith communities desire moral human beings; graduate schools look for highly educated applicants; not-for-profits hope for volunteer-minded people; and parents seek teaching and learning so their children can achieve meaningful employment or, in some case, simply employment. Drawing on a sophisticated and comprehensive study from the National Research Council (NRC), this book frames each of the six countries within three broad pedagogical rubrics – cognitive, intrapersonal, and interpersonal competencies – that are learned by both teachers and students. Each generic rubric contains relevant subsections. Specifically, cognitive competencies include cognitive processes and strategies, knowledge, and creativity; intrapersonal competencies include intellectual openness, work ethic/conscientiousness, and positive core self-evaluation; and interpersonal competencies include teamwork and collaboration along with leadership development. How does each country implement in practical concretes this NRC framework? The co-editors chose the NRC study because, in their research, it represents the most all-encompassing and science-based study of twenty-first century skills when compared to the other major studies in the world. The NRC readily admits that many aims within its teaching and learning investigations are not novel. But what is new (and is fundamentally different from all prior historical contexts) is that these sought-after competencies no longer belong to the elites of the world (including the United States). All countries now de jure or at least subscribe to a democratization of pedagogical goals for a diversity of citizens. Indeed, a vibrant twenty-first century country requires universal goals for each citizen. After an elaborate and nuanced review of the six countries, the book offers a concluding chapter with the following recommendation. Each nation necessitates a systems theory to integrate all aspects of a country’s goals, methods, practices, and assessment mechanisms to achieve the established competencies. The best system will be one that connects fluid, adaptable, logical, and coherent relationships among curricula, school organization and management, various teaching and learning approaches (such as independent study, didactic pedagogy, outdoor education, and project-based learning), effective communication mechanisms, and emotional buy-in from society’s stakeholders. I highly recommend this book for any civic-minded people, especially those wanting to achieve professional development for teachers and to prepare students for new ways of learning now.

Antagonisms, conflicts, and oppositions characterize societal relations. Becky Thompson acknowledges these realities throughout her book with careful attention and still makes the case for a post-oppositional approach. This is the book’s greatest strength, offering hope and healing through tenderness while walking through the ruin and devastation brought about by dominating power and systems of inequality. Thompson asks, “What rituals might we incorporate into teaching that invite the body into the classroom? What is it about the structure of academe that leads us to flee our bodies? How can we find them again? What risks will this take? What truths do we need to tell about our lives and our teaching that we have been hiding from ourselves, or barely whispering? How might inviting bodies into the classroom change how we seek justice in the world?” (13). Thompson responds to each of these questions by leading readers through an interdisciplinary and innovative collection of figures and concepts without sacrificing the book’s rigor. Given the hardening of boundaries and identities in discussions about power and privilege, Thompson’s work brings a refreshing proposal and argument for countering defensiveness and getting to “a soft place with each other” (36). For teachers of all stripes, this means overcoming a dichotomy between mind and body often inherited and passed along in the academe (64). Making a case for “embodied pedagogy” (39), Thompson lifts up the very essential need to facilitate a “resocialization process” (88) whereby students are enabled to feel connected with each other and themselves. Teaching with Tenderness is exceptional because it does not offer easy solutions. For instance, Thompson notes the difficulty of inviting in people’s personal stories “without encouraging an atmosphere where students feel they must share in order to succeed” (72). For teachers untrained in professional therapeutic strategies, overcoming the desire to “outsource the emotional content of our courses” (89) takes soul work and the willingness to deal with the messiness of what Thompson memorably refers to as “the warp and woof” of that which makes us all human (90). The book also offers an implicit challenge to teachers, scholars, and researchers for whom gathering data, research, and analysis is part of their bread and butter. While recognizing these as necessary, Thompson notes that academics need to conduct research “with” and not “on” the communities they are describing or analyzing (108). Thompson’s work speaks to those interested in carving out a new path in teaching and learning where there is neither exclusion nor appropriation, neither denial nor naiveté, neither easy solutions nor pages filled with jargon. This book is a must-read for anyone interested in the challenge and promise of interdisciplinary work that takes the whole person into account as part of envisioning a pedagogy where all things are done as if everyone mattered – body, mind, and all.

Research on Student Civic Outcomes in Service Learning: Conceptual Frameworks and Methods is the third volume in a series dedicated to research on service learning. This volume, with its timely focus on civic outcomes, is divided into three sections. It begins with an introduction to how student learning outcomes are embedded in service learning, then moves on to various theoretical frameworks by which one can situate research. It concludes with some nuts and bolts aspects of conducting research on student civic outcomes in service learning, defined as “a course or competency-based, credit-bearing educational experience in which students (a) participate in mutually identified service activities that benefit the community, and (b) reflect on the service activity in such a way as to gain further understanding of course content, a broader appreciation of the discipline, and an enhanced sense of personal values and civic responsibility” (10). All three chapters in Part One are useful to the novice in this research area. “Introduction to Research on Service Learning and Student Civic Outcomes” provides a taxonomy of service learning courses, with essential attributes and levels of development for instructors to improve the quality of civic learning opportunities within service learning courses along with clear factors for individual as well as institutional research and assessment. “Student Civic Outcomes in Higher Education” offers a helpful literature review of civic outcomes, while ”Student Civic Learning through Service Learning” concludes Part One with two pertinent questions: (1) What do we know about cultivating civic learning through service learning courses? (2) What do we still need to learn about how the variables of course design influence civic learning? One key point repeated in each chapter is that civic outcomes in service learning should focus on learning with others and not doing for others. Part Two explores research on civic outcomes in service learning through multiple disciplines and theoretical perspectives including social psychology, political theory, educational theory, philanthropic studies, human development, community psychology, critical theories, and activity theory. The chapter “Critical Theories and Student Civic Outcomes” most directly questions the “individualistic” and “server-centered” approach to service learning (184), noting, for example, that serving at a soup kitchen often counts as service learning but protesting does not (187). A critique of the AAC&U Civic Engagement VALUE rubric is particularly thought-provoking on issues of access and power (187-190). Part Three turns more directly to the how-to of conducting research with chapters on quantitative, qualitative, and longitudinal research along with chapters on institutional characteristics and using local and national datasets. One of the most interesting chapters in this section, “Documenting and Gathering Authentic Evidence of Student Civic Outcomes,” asks “What counts as good evidence of learning and for whom?” (303). The chapter identifies two challenges familiar to those who work with assessment: making outcomes explicit and collecting authentic evidence (304-305). Unfortunately, much existing research depends on indirect evidence, and the chapter recommends use of the AAC&U VALUE rubric along with ePortfolios to enable formative and summative assessment. Each chapter of the volume concludes with an extensive reference section. The volume is worthwhile for teachers and researchers who want to improve students’ service learning as a site for civic engagement.

Using examples of community and civic engagement (CCE) at Auburn University, this collection of essays provides readers with a lens through which to view a number of debates in higher education. In the broadest sense, the essays address the question of the role of higher education. More narrowly, they ask questions such as, how do universities respond to increasing public pressure to demonstrate clear connections between education and job placement? Since the volume focuses on civic engagement, authors ask what the ideal relationship between a university and its surrounding community might be. How, for example, does a public university foster such relationships, of what sort, and to what end? With increasing pressure on students to graduate in four years, along with widespread perceptions of higher education as a form of job-specific training, it may seem rather bold for educators to promote a liberal arts education. However, Brunner argues that one can address these questions by looking to the ancient Greek and Roman liberal arts models, which “foster personal growth and civic participation” (1). Through diverse case studies, the authors illustrate the high impact learning experiences that occur in CCE situations. For example, students in political science who do internships have a higher degree of satisfaction with the course, learn nuances about relationships between theory and problem-solving in a community, and often reconsider their career choices. This reconsideration results, in part, from the reflective component of CCE, which helps students make connections between classroom learning and their internships via writing assignments. These connections further illustrate the critical thinking (among other skills) that liberal arts education fosters – skills which align with employers’ desires in hiring. While much of Creating Citizens focuses on teaching and student-learning outcomes, Brunner also addresses the contentious issue of how promotion and tenure committees are to evaluate the work of engaged scholarship. How, for instance, does engaged scholarship measure up to traditional peer-reviewed scholarship? Again, this is not a new question, but one that nevertheless impacts pre-tenured faculty decisions for research plans. Brunner notes that engaged scholarship combines teaching and service, is as rigorous as other peer-reviewed scholarship, and upholds university missions and values by engaging faculty in mutually-beneficial, community-based problem-solving. In short, students, faculty, the university, and the community all benefit from CCE. Readers may wonder how the final essay fits within this volume; though interesting as a reflection on the role of non-native activist anthropologists working in India, the connection to the thematic foci of the other essays is tenuous. Overall, however, this volume would be of interest to educators looking for practical models of CCE that can be adapted to fit one’s own institutional location, mission, values, and vision for community relations. Land-grant institutions such as Auburn explicitly aim to promote application of research, in this case through CCE, a model that any institution of higher education would do well to consider adopting.

As a professor who teaches in an online education program, I picked up this book with interest for how it might inform my pedagogy. The content of the book, while relevant to my context of theological education, addresses more specifically the needs of organizations working for behavioral change in developing countries, particularly regarding available health interventions such as disease testing and immunizations. The authors address the mediums of radio, television, and internet, and how managers of these educational programs can best utilize different types of information sources. Early on, the authors distinguish between “Edu-tainment” and “Entertainment-Education.” Edu-tainment is a focus on education that employs insights from entertainment to keep learners engaged in the educational process and content. Entertainment-Education relies more heavily on the entertainment side in order to teach a certain topic or attitude, helping participants to empathize with characters in order to consider adopting behaviors similar to the characters. Entertainment-Education might look like a fable told to convey a moral – the story of the fable is interesting in itself, while the moral being taught is present but not foregrounded. With Edu-tainment, the same moral or lesson is present as in the fable, but the lesson or intended learning outcome is more directly named. While the title of the book contains “Entertainment-Education,” “Edu-tainment” is the main focus of the authors. Both approaches appeal to the “E Structure,” which is “Engagement of the audience, through Emotional involvement, which inspires Empathy for certain characters, who then provide Examples that demonstrate to the audience how they can accomplish the desired behavior, and also provide a sense of Efficacy for audience members, who make the desired changes or acquire that desired knowledge and gain a degree of Ego-enhancement (personal growth)” (8). Excellence in Edu-tainment requires a great deal of management and collaboration. The authors describe the various formats for Edu-tainment such as video or radio, and how the eventual product should be constructed with a team of writers, producers, and actors, with how lessons should be piloted with control groups to judge their effectiveness. Persons reading this for the sake of improving their online education pedagogy will feel overwhelmed by the expectations here, but learning about the possibilities for dramatic renderings of lessons with scripted dialogue can provide new ways to think about teaching for those interested in deepening their skills. While this book may not be directly helpful to theological educators because of its emphasis on behavioral modification in developing countries, it does provide some helpful tips.

Diversity and Inclusion in Higher Education is a well-timed book. Not only are institutions of higher education tasked with preparing students for a globalized and increasingly technically-driven future, many are still reeling from the recession of 2008. According to Smith, these factors push much needed institutional-wide transformation regarding diversity and inclusion from a centralized position to the margins of universities’ priorities. While use of the term diversity in the general study of higher education organizations means “variety in institutional types” (3), in Smith’s volume diversity, infers more. It “refers to historic and contemporary issues of how institutions reflect people from diverse backgrounds and how institutional transformation is occurring with respect to diversity and inclusion for all identities that have emerged as salient in given political, social, and historical contexts” (3). Set in three parts, Smith begins with a section on the significance of context and then directs readers to five fascinating case studies looking at the status of institutional transformation and diversity in South Africa, the UK, the United States, Brazil, and among indigenous institutions in the United States and New Zealand. Last, the editor explores the similar themes, as well as identifies significant differences, which cross-cut the various studies and looks ahead at possible future implications of policy and research regarding diversity and inclusion on institutions of higher education. Perhaps one of the most fascinating, albeit complex, aspects of studying human diversity is not just the great variety of salient identities (race, ethnicity, class, gender, sexuality, religion, abilities, etc.) but also the “increasing awareness that any given individual has multiple identities and that those identities intersect one another” (11). And the significance of one salient identity may differ given the national context. Smith observes that “while race has been central (though different) in both the United States and South Africa” there are places in Africa where “tribal affiliation, language, or religion” may be the more salient social identity among group members (10-11). Institutions are in no way divorced from the complexities and nuances of identity. Smith aptly notes that “institutions reflect the cultures, norms, values, and practices” of the people in the institution, “the historical and social circumstances in which institutions are developed,” and they “reflect the stratification and values of the larger society” (13). This also means that institutions easily replicate the dominant systems of social stratification and inequality if they are not careful. However, if they are intentional and committed to connecting diversity with the core values of their institution, they can “act as catalysts for change” (13). Jansen’s chapter on the complexity of institutional transformation in South Africa addresses the many boundaries still blocking Black students’ access to previously White universities, despite the end of apartheid. Jansen recommends seven fundamentals of deep transformation on a racially divided campus and walks readers through the treacherous terrain of the difficulties which South African institutions have faced. As the first Black Vice-Chancellor of the Free State, he has witnessed radical changes on South African campuses and provides some valuable insights for dealing with deep-seated suspicion between White students from conservative Afrikaans homes and Black students from political African homes. Both parties feel victimized and, while many of the students did not live through apartheid, Black students often “feel the legacies of those apartheid troubles in their personal circumstances” and many White students feel the need to protect the Afrikaans language and see the university as an “ancestral home” (38-39). The challenge for leaders like Jansen is balancing reform and reconciliation. Eggins’ chapter on institutional transformation in the UK addresses a half-century long upheaval in which the diversity of institution type played a significant role in the quest for diversity in higher education. Polytechnic schools developed in the 1960s and created a binary system of education. In 1992 “almost all polytechnics, together with a number of higher education institutions” were made into universities, to create a more unified educational system (47). Eggins maps out various “theoretical approaches to institutional diversity that address diversity and mission vertically and horizontally” (47). One of the most compelling aspects of this chapter is the author’s review of the effects of equality legislation on institutions of higher education in the UK. Moses’s chapter on the challenge of diversity for leadership in the United States offers readers clear and powerful suggestions on how institutions must reframe the case for diversity. She also enumerates five ways US institutions are linking their institutional goals to the value of diversity and provides readers with ways to think about diversity as it relates to other institutional core values. This chapter is pragmatically focused and makes an excellent resource for those in leadership positions within higher education, especially those challenged by “the institutional inertia that often pushes back against this kind of difficult cultural and institutional change” (69). Another poignant example of the varied and unique contexts in which institutions of higher education find themselves is illumined by Neves’ chapter on diversity in higher education within Brazil. As in the UK, equality legislation plays a significant role in Brazil’s embrace of diversity. Since the 1930’s, Brazil has been plagued by “the myth of racial democracy” which attempted to mask the overt racism (104). It took a new Brazilian Federal Constitution in 1988 which “defines racism as a crime” to legally recognize the work of social movements (especially among Blacks and feminists in the country) towards diversity and inclusion in Brazil (104-5). Although the Constitution “ensures free schooling at public institutions” only about one-tenth of Brazil’s higher education institutions are public (106). A highly competitive selection process which requires written exams (vestibular) means a majority of those admitted into the free schools hail from the best high schools and from the higher socio-economic classes (107). Neves expounds on the many programs implemented to help bridge the inequality gap, including access to “pre-university entrance exam cram courses” for African descendants and indigenous peoples, scholarships for low-income students, and support for projects that “produce knowledge on ethnic-racial themes” (109). Parker and Johnston look to indigenous institutions for insights into how universities can meet standards of academic excellence while honoring the culture and traditions of diverse populations. As they so aptly note, “education is not a neutral or objective concept” (129). Institutions of higher education are not value-free zones. They reflect the “societal norms established by the dominant group” (129). Often, merely by “carrying out their academic mission as usual” these institutions end up “perpetuating the very inequality and marginalization that higher education institutions seek to overcome” (130). In the US, tribal colleges and universities “must combine western and tribal paradigms for the success of their students” (133). In New Zealand, indigenous institutions (known as wananga) are theoretically and practically informed by “Maori knowledge, pedagogy, and philosophy” (136). Indigenous institutions take intentional steps to create environments which support their students and community members as well as prepare their students to engage in world markets often dominated by western cultural values. Institutions of higher education around the world could learn a great deal from their example. As disparate and unique as the institutions of higher education (HEIs) in these case studies are, Smith does an excellent job highlighting themes that cut across all of them. For each, historical and national context matters and even if race matters in all contexts, race matters differently in different contexts. The intersectionality of identities is complex. HEIs are reacting to expanding globalization, increasingly rapid changes in technology, fiscal austerity measures, and the political mood swings prevalent in public policy debate. There is hope, however. If HEIs are challenged in many of the same ways, perhaps they can learn from one another as well.