Resources by Joyce Chan

Motivating Teaching in Higher Education with Technology is a useful manual for both beginning and experienced instructors teaching at the post-secondary level. Jay Wilson is the head of Curriculum Studies Department at the University of Saskatchewan. He has extensive practical experience in the areas of technology with specific application to teaching and instructions. Edwin Ralph is a professor with the College of Education at the University of Saskatchewan with mentorship in education expertise. As indicated in the title, this book is about “motivating teaching.” The authors contend that technology serves a supportive role for teaching and learning. For them, “technology, per se, will not improve poor teaching” and “incorporating technology will not change the quality of your content” (103). Beginning with the theme of motivational teaching principles, learning climate and management, and the distinction between teacher- and learner-centered pedagogies, the book then unfolds what this could mean, using specific applications of technology to teaching in subsequent chapters. The authors claim that technology can enhance the quality of teaching significantly when it is being used with thoughtful design and intention. Major benefits of using technology include: making course materials more accessible and available for review (especially for English as second language students), creating frequent opportunities for interaction beyond classroom hours, and encouraging active, participatory learning. As for online courses offerings, technology allows the possibility of bringing in a diverse student body to enrich the learning experience. The authors emphasize the importance of adequate preparation for any kind of teaching but even more so when teaching with technology. Many instructors tend to focus on the preparation of content and may neglect to consider the administrative side of teaching. This book draws the readers’ attention to the importance of good learning “management” in teaching. Attention to course details such as a clearly laid out rubric of grading criteria, class policies, and behavioral expectations for face-to-face and online discussions all contribute to the success of building a positive learning environment. Further strengthening this book are the step-by-step practical suggestions it provides for putting together learning modules, constructing concept maps, designing learning activities, developing questions for student reflection, and crafting effective assessment methods. “Instructors must carefully orchestrate the integration of technologies with appropriate methods and strategies at key junctures to maximize learner motivation” (100). Having taught both hybrid and online courses for over eight years, I find the suggestions insightful and refreshing. Since the book is designed to be a manual, its writing style is concise and does not contain as many real life examples as readers may like to see. Readers will need to do much integration between the principles articulated and application to actual situations in their own teaching contexts.

Some academic disciplines such as law and medicine have a long history of using case teaching as a pedagogical approach while other disciplines seldom employ case teaching. Espen Andersen, associate professor in the department of strategy and logistics at the Norwegian Business School, and Bill Schiano, professor of computer information systems at Bentley University, drawing from their experience of using case teaching in business schools, demonstrate the positive impacts case teaching can bring and provide a practical guide for instructors who would like to adopt this pedagogical approach. As readers move through the content, they will discover that the book covers topics broader than case teaching and offers rich insight into how classroom discussions can be effective toward student participatory learning development. As indicated in the title, Teaching with Cases is a practical guide. It is not only a practical guide for teaching with cases, but also covers basic teaching skills and techniques. These include: how to develop content; writing a syllabus; planning a class session; using guest speakers; employing role play; designing group discussions, assignments, and grading rubrics; debriefing a course and using feedback; handling small details such as seating arrangement; using technology; managing breaks and classroom behaviours; and using the white/blackboard effectively. The book is a comprehensive manual for teachers, new or experienced. While the comprehensiveness of the book is to be commended, more in-depth insights about case teaching are lacking as the book wanders around discussion-based teaching techniques rather than focusing on how to use cases effectively. The most helpful piece on actual case teaching is chapter 6, “Quantitative and Technical Material,” where the important value of case teaching is spelled out: “to foster an intuitive understanding of a situation and to learn to think and make decisions like a manager” (174).The best illustration on a teaching case (Dell computer’s build-to-order) is also found in this chapter. More guidance on how to craft out an effective teaching case to be used in both classroom and online discussions would be helpful. While I appreciate the authors’ sensitivity to language and culture as an issue in case teaching and an entire chapter devoted to addressing content and classroom dynamics such as gesture, custom, vocabularies, and so forth, the authors seem to generalize language and culture by national identities or geographical boundaries and fail to recognize the particularities and diversity with a culture. For example, Chinese students from Taiwan, Hong Kong, and mainland China have different cultural values and educational systems. Hence, their understanding of what connotes sound educational practices will vary as well. Even within those three localities, diverse expressions of customs and norms can be observed. To assume all Asian students think and behave the same way is problematic. The lack of a strong conclusion that ties it all together is a disappointment, especially since the book covers such a broad range of teaching skills and techniques. Overall, Teaching with Cases is a helpful guide for instructors, particularly those who are interested in engaging students in participatory learning. Readers may also find additional supplementary materials for this book online at http://academic.hbsp.harvard.edu/teachingwithcases.