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Scholarship
March 29, 2017
Mending the Cracks in the Ivory Tower: Strategies for Conflict Management in Higher Education
- Author
- Holton, Susan A., ed.
- Publisher
- Anker Publishing, Bolton, MA
- ISBN
- 1882982215
- Table of Contents
-
ch. 1 "What's It All About? Conflict in Academia" (Susan A Holton)
ch. 2 "Administration in an Age of Conflict" (Gerald Graff)
ch. 3 "The Janus Syndrome: Managing Conflict from the Middle" (Walter H. Gmelch)
ch. 4 "Chairs as Department Managers: Working with Support Staff" (Mary Lou Higgerson)
ch. 5 "Spanning the Abyss: Managing Conflict Between Deans and Chairs"(Ann F. Lucas)
ch. 6 "The Cutting Edge: The Dean and Conflict" (Nancy L. Sorenson)
ch. 7 "And Never the Twain Shall Meet: Administrator-Faculty Conflict"(Judith A. Sturnick)
ch. 8 "Managing Conflict on the Front Lines: Lessons from the Journals of a Former Dean and Provost" (Clara M. Lovett)
ch. 9 "Student Affairs and Academic Affairs: Partners in Conflict Resolution" (Lynn Willett)
ch. 10 "Can We Agree To Disagree? Faculty-Faculty Conflict" (Cynthia Berryman-Fink)
ch. 11 "Views from Different Sides of the Desk: Conflict Between Faculty and Students" (John W. "Sam" Keltner)
ch. 12 "Student-Student Conflict: Whose Problem Is It Anyway?" (Janet Rifkin)
ch. 13 "Conflict Resolution in the Academy: A Modest Proposal" (Joel M. Douglas)
ch. 14 "Academic Mortar To Mend the Cracks: The Holton Model for Conflict Management" (Susan A Holton)
Appendix: "Conflict Management Programs for Administrators"
This book's 14 chapters provide models of conflict management and practical guidance for those working in institutions of higher education. (From the Publisher)