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Scholarship March 29, 2017

Assuring Quality in Online Education: Practices and Processes at the Teaching, Resource, and Program Levels

The Wabash Center

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Author
Shattuck, Kay, ed.
Publisher
Stylus Publishing, LLC, Sterling, VA
ISBN
9781579228712
Table of Contents
Acknowledgements
Foreword
Preface

Part One: Overview and Implications of Practices and Processes for Assuring Quality
ch. 1 Stakeholders of Quality Assurance in Online Education: Inputs and Outputs (Deborah Adair and Sebastian Diaz)
ch. 2 Cost, Access, and Quality: Breaking the Iron Triangle Through Disruptive Technology-Based Innovations (Stella C.S. Porto)
ch. 3 The Sloan Consortium Pillars and Quality Scorecard (Janet C. Moore and Kaye Shelton)
ch. 4 K–12 Online Learning: Recommendations for Assuring Quality (Susan Patrick, MAthhew Wicks, and Allison Powell)
ch. 5 Progress Toward Transparency and Quality Assurance (Cali Morrison, Karen Paulson, and Russell Poulin)

Part Two: Quality Assurance and Continuous Improvement at the Course Design and Teaching Levels
ch. 6 A Process to Improve Course Design: A Key Variable in Course Quality (Deborah Adair)
ch. 7 A Model for Determining the Effectiveness and Impact of Faculty Professional Development (Lawrence C. Ragan and Carol Ann McQuiggan)
ch. 8 The Power of a Collaborative, Collegial Approach to Improving Online Teaching and Learning (Leonard Bogle, Scott Day, Daniel Matthews, and KAren Swan)
ch. 9 Engaging Online Faculty and Administrators in the Assessment Process (Jennifer Stephens-Helm, Karan Powell, and Julie Atwood)
ch. 10 Disability and Accessibility: Proactive Strategies to Improve Quality (Barbara A. Frey and Lorna R. Kearns)
ch. 11 Assuring Quality for an Expanding Population of Culturally Diverse Students (Kay Shattuck, Jennifer A. Linder-VanBerschot, Janice Maloney Migh, Carrie Main, and Donlad Black)

Part Three: Processes for Assuring Quality at Resource and Program Levels
ch. 12 Ethics Matters: Assuring Quality at the Academic Program Level (Melody M. Thompson and Gary W. Kuhne)
ch. 13 Academic Advising: A Link to a Quality Experience for Students (Heather L. Chakiris)
ch. 14 Learning Analytics: A Tool for Quality Assurance ( Phillip Ice, Mellissa Layne, and Wallace Boston)
ch. 15 Using Principles of Knowledge Management for Educational Quality Assurance ( Sebastian Diaz, Wallace Boston, Melissa LAyne , and Phillip Ice)
ch. 16 An Adaptive Model for Calculating Contact Hours in Distance-Education Courses (Karan Powell, Jennifer Stephens-Helm, Melissa Layne, and Phillip Ice)
ch. 17 The Role and Realities of Accreditation: A Practical Guide for Programs and Institutions Preparing for an Accreditation Visit (Susan Biro, Christine Mullins, and Jean Runyon)

Part Four: Final Thoughts
ch. 18 Saying “Quality Assurance” When We Mean Something Else (Julie Porosky Hamlin)
ch. 19 Bumblebees Can’t Fly! (John Sener)

Editor and Contributors
Index
Click Here for Book Review
Abstract: Online distance education continues to grow at a fast pace, even outpacing the overall growth of U.S. higher education. Demands for quality are coming from all shareholders involved. As if caught by surprise, a patchwork response to quality is often the typical organizational response. The result can be inconsistent and uncoordinated levels of value to those invested in online learning. This often promotes negative images of the educational experience and institution.

Comprised of highly regarded experts in the field, this edited volume provides a comprehensive overview of quality assurance, a snapshot of current practices and proven recommendations for raising standards of quality in online education.

Topics discussed include:

* Improving practices for teaching online
* Using educational analytics for quality assurance and improvement
* Accessibility: An important dimension of quality assurance
* Assuring quality in online course design
* Assuring quality in learner support, academic resources, advising and counseling
* The role and realities of accreditation

This text clearly answers the call for addressing quality from a broad, deep and coordinated understanding. It addresses the complexities of quality assurance in higher education and offers professionals top-shelf advice and support.

*This text is also appropriate for students enrolled in Educational Technology and Higher Education Administration Masters and PhD programs (From the Publisher)